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Hafsa G.

Top Expert and Reliable VA, Accountant, CSR and Transcriptionist


karachi, Pakistan


My objective is to obtain position that will allow me to utilize my current skills that I have acquired over many years of working in an office environment and gain new job experiences. I am an enthusiastic and a professional Customer Service Representative and Virtual Assistant. I am efficient at grasping new ideas and concepts and a really fast learner. I am one of the best transcribers in Transcription Industry. I am able to work well on my own initiative and can demonstrate the highest level of motivation and pro-active capability required to meet deadlines. With my skills and experiences, ... moreI am confident that I will be a competitive candidate on ODesk and I can be your Best Virtual Assistant and Customer Support Representative. I have excellent English Skills: 10 on Written, 10 on Spoken I come to the job with a professional, no-nonsense attitude and the assurance that I can deliver. In the Corporate world, I have got a vast experience of 6 years in the field of Customer Support (Chat/Email/Phone) and I am also good with Social Media experience. I am an Outgoing personality I am a 'P' = * People Person, * Polite, * Pro-active, * Passionate for my work Although there is 1 'P' that I am not 'Political'. You will love working with me because I am non-political or biased but can handle these kind of situations nicely in a work environment. My Work Ethics: Time is expensive and I give you the best in that time. Services and Facilities: - Data Entry (62 WPM) - Receptionist - Virtual Assistance - Customer Support (Email / Phone / Chat) & Complaint Handling - Helpdesk Management (Zendesk / Kayako / Zopim Chat) - Project Management - Social Media Management - I am good in Accounting, HR / Payroll, Payment Processing, Recruiting - Transcription of Audio / Video Files - Excellent with Ms Office related work (Analysis Report Creation, Call Matrices Creation with Formulas on Excel, Creating Skill Chart or Matrix for an Organization, Power Point Presentations with Graphics and Graphical Representation if needed, Project Manual, Training Manual, Visio Charts, Milestones and Project Deadlines creation on MS Project, Brochure and Flyer designing with MS Publisher) less

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Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 23 mins
Office Skills Test 3.75 Above Average 32 mins
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Work History

1 job


More than 30 hrs/week

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