I believe in providing quality service.
Over 8 years professional experience managing I.T projects and handling customers on the phone, email and instant messaging.
Online research is what I do professionally on a regular basis and as a passion.
I'm a quick learner and have extensive experience in using / utilizing Zendesk, Helpscout, Zopim, Trello, Slack, Intercom, WordPress, Hubspot, Podio, LinkedIn (Sales Navigator, Recruiter), Zoominfo, Photoshop, MS Office, QuickBooks and a variety of other applications.
Upon accepting a proj