Team Leader/ Chat / Email / Phone/ Desk / Zendesk/ CRM/ Tech Support
With more than six (6) years' experience in the customer service and administrative support, I have a wide array of expertise in Chat, Email, Ticket and Phone-based support. I have worked in E-commerce site using CRM and have basic knowledge in cPanel such as Magento and Wordpress. I have also worked in oDesk Corporate as a Customer Service Representative utilizing Zendesk platform.
I have a strong verbal and written communication skills, computer and analytical skills, with the ability to build and maintain strong working relationsh