With more than six (6) years' experience in the customer service and administrative support, I have a wide array of expertise in Chat, Email, Ticket and Phone-based support. I have worked in E-commerce site using CRM and have basic knowledge in cPanel such as Magento and Wordpress. I have also worked in oDesk Corporate as a Customer Service Representative utilizing Zendesk platform. I have a strong verbal and written communication skills, computer and analytical skills, with the ability to build and maintain strong working relationships and to make timely and solid business decisions. I am a high energy individual with a ... proactive nature.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||16 mins|
|Help Desk Certification||3.50||Top 20%||24 mins|
|English Spelling Test (UK Version)||4.75||Top 30%||17 mins|
|English To Tagalog (Filipino) Translation Skills Test||4.50||Above Average||29 mins|
|Email Etiquette Certification||4.15||Top 30%||11 mins|
|English Vocabulary Test (U.S. Version)||4.50||Top 20%||36 mins|
|Call Center Skills Test||3.75||Above Average||16 mins|
|Customer Service Test||4.25||Above Average||24 mins|
|U.S. English Basic Skills Test||3.60||Above Average||39 mins|