Neder Rhine Lozada
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Neder Rhine Lozada

Team Leader/ Chat / Email / Phone/ Desk / Zendesk/ CRM/ Tech Support

$8.67/hr

Caloocan City, Philippines


Neder Rhine Lozada has added 1 portfolio piece. Create an account to review it.

With more than six (6) years' experience in the customer ... moreservice and administrative support, I have a wide array of expertise in Chat, Email, Ticket and Phone-based support. I have worked in E-commerce site using CRM and have basic knowledge in cPanel such as Magento and Wordpress. I have also worked in oDesk Corporate as a Customer Service Representative utilizing Zendesk platform. I have a strong verbal and written communication skills, computer and analytical skills, with the ability to build and maintain strong working relationships and to make timely and solid business decisions. I am a high energy individual with a proactive nature. less

Overview

With more than six (6) years' experience in the customer service and administrative support, I have a wide array of expertise in Chat, Email, Ticket and Phone-based support. I have worked in E-commerce site using CRM and have basic knowledge in cPanel such as Magento and Wordpress. I have also worked in oDesk Corporate as a Customer Service Representative utilizing Zendesk platform. I have a strong verbal and written communication skills, computer and analytical skills, with the ability to build and maintain strong working relationships and to make timely and solid business decisions. I am a high energy individual with a ... moreproactive nature. less

Neder Rhine Lozada
Drop Here

Neder Rhine Lozada

$8.67 /hr

Team Leader/ Chat / Email / Phone/ Desk / Zendesk/ CRM/ Tech Support

Caloocan City, Philippines

Overview

With more than six (6) years' experience in the customer service and administrative support, I have a wide array of expertise in Chat, Email, Ticket and Phone-based support. I have worked in E-commerce site using CRM and have basic knowledge in cPanel such as Magento and Wordpress. I have also worked in oDesk Corporate as a Customer Service Representative utilizing Zendesk platform. I have a strong verbal and written communication skills, computer and analytical skills, with the ability to build and ... moremaintain strong working relationships and to make timely and solid business decisions. I am a high energy individual with a proactive nature. less

Neder Rhine Lozada has added 1 portfolio piece. Create an account to review it.

Work History and Feedback

  • Customer Service Reps needed for telecom operator

    Mar 2012
    4.70

    39 hours

    $2.22 / hr
    $85.47 earned

Neder Rhine Lozada has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Spelling Test (U.S. Version)5.001st Place!16 mins
Help Desk Certification3.50Top 20%24 mins
English Spelling Test (UK Version)4.75Top 30%17 mins
English To Tagalog (Filipino) Translation Skills Test4.50Above Average29 mins
Email Etiquette Certification4.15Top 30%11 mins
Call Center Skills Test3.75Above Average16 mins
English Vocabulary Test (U.S. Version)4.50Top 20%36 mins
Customer Service Test4.25Above Average24 mins
U.S. English Basic Skills Test3.60Above Average39 mins
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9,944 hours worked
6 jobs
Availability
Available
As Needed - Open to Offers
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