I am an expert email customer service with speciality in Zendesk and Live Chat support along with administrative support skills. I have professional with high quality customer service experience for more than 5 years with clients in various fields such as in Ecommerce, Mobile Development, Facebook Marketing, Telecommunications, App Store Optimization and more. I have managed and assisted in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English. I used ... professional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, Ebay, BigCommerce, Zopim, LiveChat.com Thank you so much for reading and please don't hesitate to get in touch with me. I am excited to discuss and assist you on your next great project!
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|Name||Score (out of 5)||Time to Complete|
|Help Desk Certification||3.25||Above Average||29 mins|
|Customer Service Test||4.40||Top 30%||20 mins|
|Management Skills Test||2.60||Above Average||21 mins|
|Email Etiquette Certification||4.15||Top 30%||28 mins|
|U.S. English Basic Skills Test||3.40||Below Average||30 mins|