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Cyrus Jeffrey Amatorio M.
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Cyrus Jeffrey Amatorio M.

Reliable Zendesk Email and Live Chat Support Specialists

$4.28/hr

Cainta, Rizal, Philippines


Cyrus Jeffrey Amatorio M. has added 18 portfolio pieces. Create an account to review them.

I am an expert email customer service with speciality in ... moreZendesk and Live Chat support along with administrative support skills. I have professional with high quality customer service experience for more than 5 years with clients in various fields such as in Ecommerce, Mobile Development, Facebook Marketing, Telecommunications, App Store Optimization and more. I have managed and assisted in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English. I used professional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, Ebay, BigCommerce, Zopim, LiveChat.com Thank you so much for reading and please don't hesitate to get in touch with me. I am excited to discuss and assist you on your next great project! less

Overview

I am an expert email customer service with speciality in Zendesk and Live Chat support along with administrative support skills. I have professional with high quality customer service experience for more than 5 years with clients in various fields such as in Ecommerce, Mobile Development, Facebook Marketing, Telecommunications, App Store Optimization and more. I have managed and assisted in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up a database, and other administrative task or concerns. I am also comfortable in speaking and writing in English. I used ... moreprofessional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, Ebay, BigCommerce, Zopim, LiveChat.com Thank you so much for reading and please don't hesitate to get in touch with me. I am excited to discuss and assist you on your next great project! less

Cyrus Jeffrey Amatorio M.
Drop Here

Cyrus Jeffrey Amatorio M.

$4.28 /hr

Reliable Zendesk Email and Live Chat Support Specialists

Cainta, Rizal, Philippines

Overview

I am an expert email customer service with speciality in Zendesk and Live Chat support along with administrative support skills. I have professional with high quality customer service experience for more than 5 years with clients in various fields such as in Ecommerce, Mobile Development, Facebook Marketing, Telecommunications, App Store Optimization and more. I have managed and assisted in managing customer issues such as refunds, account verification, order tracking, handling customer complaints, assisting in creating a profile for building up ... morea database, and other administrative task or concerns. I am also comfortable in speaking and writing in English. I used professional Live Chat for handling customer issues as mention and also well adept in using Shopify, Volusion, Amazon Seller Central, Ebay, BigCommerce, Zopim, LiveChat.com Thank you so much for reading and please don't hesitate to get in touch with me. I am excited to discuss and assist you on your next great project! less

Cyrus Jeffrey Amatorio M. has added 18 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Chat Specialists to Build E-Commerce Orders

    May 2016 - Present
    Job in progress

    4 hours

    $4.00 / hr
    $14.00 earned

  • HIGH LEVEL EMAIL SUPPORT, CUSTOMER SERVICE

    Nov 2015 - Present
    Job in progress

    146 hours

    $3.11 / hr
    $393.43 earned

  • Full-Time VA required (Must have Macintosh)

    Jun 2014 - Present
    Job in progress

    1,288 hours

    $2.26 / hr
    $2,911.26 earned

  • Internet Marketing Bad Ass

    Apr 2015 - Mar 2016
    4.00

    82 hours

    $3.33 / hr
    $271.41 earned

  • Appointment Setters via Mass Email Campaigns

    Aug 2014 - Oct 2014
    5.00
    Thank you!

    9 hours

    $1.76 / hr
    $15.83 earned

  • Magento Data Entry/ Product Research

    Jun 2014
    5.00
    Excellent work. Thank you.

    13 hours

    $0.50 / hr
    $6.25 earned

  • Marketplace Support Representative

    May 2013 - Jul 2013
    5.00
    Cyrus is a great worker who learns quickly and is always willing to go the extra mile. I hope that our needs allow us to hire him again soon. Job very well done!

    360 hours

    $2.78 / hr
    $1,012.37 earned

  • Experienced VA Needed for Customer Service & Other Internet-based Tasks

    Jan 2013 - Mar 2013
    3.00

    5 hours

    $4.00 / hr
    $20.00 earned

  • Amazon Customer Service Manager

    Jul 2012 - Aug 2012
    4.05

    19 hours

    $2.22 / hr
    $41.80 earned

  • Virtual Assistant

    Jan 2012 - Apr 2012
    No feedback given

    7 hours

    $0.56 / hr
    $4.02 earned

  • Customer Service Agent -- Shopify

    Dec 2011 - Mar 2012
    4.65
    Good afternoon, Cyrus has been a valuable part of our Customer Service for the past months. He has been flexible with work hours and shown great understanding during the peak season. Due to the winter ending we are forced to cut back on our CS reps and we must therefore end Cyrus' contract with us at this time. We thank him for his time and efforts. Best regards, Rafn Founder, Skuuzi LLC

    46 hours

    $2.44 / hr
    $113.05 earned

  • Customer Service Reps needed for telecom operator

    Jan 2012 - Feb 2012
    4.40
    Contractor was unable to use the VPN client that dozens of others use, so was unable to do this job. Seemed nice thought.

    8 hours

    $2.00 / hr
    $15.34 earned

  • Admin and simple techical support

    Jan 2012
    5.00

    1 hour

    $2.50 / hr
    $1.68 earned

  • View More (4)

Cyrus Jeffrey Amatorio M. has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Help Desk Certification3.25Above Average29 mins
Management Skills Test2.60Above Average21 mins
Email Etiquette Certification4.15Top 30%28 mins
Customer Service Test4.40Top 30%20 mins
U.S. English Basic Skills Test3.40Below Average30 mins
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What's the difference?

96% Job Success
Top Rated
Work History
10,579 hours worked
35 jobs
Availability
Not available until 06/30/2016
24 hrs response time
Profile Link
Verifications
Phone Number: Verified
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