Christian Yonson
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Christian Yonson

Customer Service Representative

$9.00/hr

Cagayan de Oro City, Philippines


Christian Yonson has added 2 portfolio pieces. Create an account to review them.

My main objective in joining oDesk is to be in ... morea competitive environment where I can share my skills and expertise with equally competitive buyers.Working as a call center agent for more than three years have developed my skills in providing quality service to customers. Not only that but my skills in typing greatly improved since we answer queries through chat and email. I am also very familiar with Microsoft and Internet applications. I have experiences in handling different live chat window such as AliveChat, WebX, AliveSupport, Kayako Desktop, Olark and email support programs such as Kayako Fusion, RightNow, Cerberus Help Desk and Zendesk. less

Overview

My main objective in joining oDesk is to be in a competitive environment where I can share my skills and expertise with equally competitive buyers.Working as a call center agent for more than three years have developed my skills in providing quality service to customers. Not only that but my skills in typing greatly improved since we answer queries through chat and email. I am also very familiar with Microsoft and Internet applications. I have experiences in handling different live chat window such as AliveChat, WebX, AliveSupport, Kayako Desktop, Olark and email support programs such as Kayako Fusion, RightNow, Cerberus Help ... moreDesk and Zendesk. less

Christian Yonson
Drop Here

Christian Yonson

$9.00 /hr

Customer Service Representative

Cagayan de Oro City, Philippines

Overview

My main objective in joining oDesk is to be in a competitive environment where I can share my skills and expertise with equally competitive buyers.Working as a call center agent for more than three years have developed my skills in providing quality service to customers. Not only that but my skills in typing greatly improved since we answer queries through chat and email. I am also very familiar with Microsoft and Internet applications. I have experiences in handling different live chat ... morewindow such as AliveChat, WebX, AliveSupport, Kayako Desktop, Olark and email support programs such as Kayako Fusion, RightNow, Cerberus Help Desk and Zendesk. less

Christian Yonson has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Live Chat Support

    Feb 2013 - Present
    Job in progress

    8,010 hours

    $3.50 / hr
    $28,554.92 earned

  • Customer Support Representative (Live Chat)

    Aug 2010 - Feb 2013
    No feedback given

    5,426 hours

    $4.44 / hr
    $24,088.62 earned

  • Customer Service Specialist for Technical Company

    Jan 2011 - Dec 2012
    No feedback given

    5,280 hours

    $6.67 / hr
    $35,243.05 earned

  • Research & Data Entry

    Sep 2010 - Mar 2011
    4.30
    Very good experience overall.

    381 hours

    $2.00 / hr
    $761.34 earned

  • Sending personalized emails to 500 people/companies

    Oct 2010
    No feedback given
    $4.44 / hr
    $4.93 earned

  • Customer Support Representative (Live Chat)

    Jun 2010 - Aug 2010
    No feedback given

    392 hours

    $3.89 / hr
    $1,525.57 earned

  • Customer Service / Chat Operator

    Feb 2010 - Mar 2010
    5.00
    Another great job! -Justin

    59 hours

    $2.22 / hr
    $130.98 earned

  • Data Entry - (Directory Input)

    Dec 2009
    5.00
    Christian did an excellent job on this project! The project was completed ahead of schedule and executed perfectly. We look forward to working with Christian again in the future.
    $5.56 earned
    Fixed Price

Christian Yonson has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
English Vocabulary Test (U.S. Version)4.60Top 20%16 mins
Call Center Skills Test3.60Above Average21 mins
Telephone Etiquette Certification3.85Below Average16 mins
English Spelling Test (U.S. Version)4.90Top 20%9 mins
Email Etiquette Certification3.85Above Average19 mins
Customer Service Test4.10Above Average20 mins
U.S. English Basic Skills Test4.25Top 20%29 mins
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What's the difference?

100% Job Success
Top Rated
Work History
22,329 hours worked
18 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Verifications
Phone Number: Verified
Associated with
eConnect Agency
100% Job Success
772 hours
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