Christian Yonson
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Christian Yonson

Customer Service Representative


Cagayan de Oro City, Philippines


My main objective in joining oDesk is to be in a competitive environment where I can share my skills and expertise with equally competitive buyers.Working as a call center agent for more than three years have developed my skills in providing quality service to customers. Not only that but my skills in typing greatly improved since we answer queries through chat and email. I am also very familiar with Microsoft and Internet applications. I have experiences in handling different live chat window such as AliveChat, WebX, AliveSupport, Kayako Desktop, Olark and email support programs such as Kayako Fusion, RightNow, Cerberus Help ... moreDesk and Zendesk. less

Christian Yonson has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Aug 2010 - Feb 2013

    Customer Support Representative (Live Chat)

    No feedback given

    5,426 hours
    $4.44 / hr
    $24,088.62 earned

  • Jan 2011 - Dec 2012

    Customer Service Specialist for Technical Company

    No feedback given

    5,280 hours
    $6.67 / hr
    $35,243.05 earned

  • Sep 2010 - Mar 2011

    Research & Data Entry
    Very good experience overall.
    381 hours
    $2.00 / hr
    $761.34 earned

  • Oct 2010

    Sending personalized emails to 500 people/companies

    No feedback given

    $4.44 / hr
    $4.93 earned

  • Jun 2010 - Aug 2010

    Customer Support Representative (Live Chat)

    No feedback given

    392 hours
    $3.89 / hr
    $1,525.57 earned

  • Feb 2010 - Mar 2010

    Customer Service / Chat Operator
    Another great job! -Justin
    59 hours
    $2.22 / hr
    $130.98 earned

  • View More (1)

Christian Yonson has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English Vocabulary Test (U.S. Version) 4.60 Top 10% 16 mins
Call Center Skills Test 3.60 Above Average 21 mins
Telephone Etiquette Certification 3.85 Below Average 16 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 9 mins
Email Etiquette Certification 3.85 Above Average 19 mins
Customer Service Test 4.10 Above Average 20 mins
U.S. English Basic Skills Test 4.25 Top 20% 29 mins

Work History

100% Job Success
20,787 hours worked
17 jobs


More than 30 hrs/week


Phone Number: Verified

Associated with

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eConnect Agency
740 hours

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