click
David Wilson
Drop Here

David Wilson

Tech Support

$20.00/hr

Sedalia, United States

I am fluent in all Windows OS from XP to ... more10 as well as Linux Ubuntu, Mint and Mac OSX. In past jobs I have worked on my own and as part of a team. I am known for being a quick thinker and for my ability to find the best and most cost effective ways to solve problems. I have had jobs where I have been the lead contact, where I had to schedule logistic pickups and deliveries as well as working with other companies to see to it that shipments were on time and crews were on site to unload. Past jobs have had me enter data into spreadsheets as well as making spreadsheets. For the past 4 years I have done troubleshooting over the phone via email and in chat. I have used Sales force and desk.com for ticketing systems to track service calls and issues. I have spent 2 years doing technical production for live and recorded webinars and seminars. I have tested and researched equipment and web based programs as well. I run an HP Quad core running Windows 10, with 8 GB ram, with PnP webcam. It is setup with duel monitors, and an HP printer scanner. I have a 60 Mbps cable connection but it runs in the mid 50's for downloads most of the time and between 3.5 and 5 Mbps up . I have a land line phone for back up communication and a headset and Skype ID. I have MS Office all are virus clean and fully behind firewalls on a secure home network and are kept fully up to date. less

Overview

I am fluent in all Windows OS from XP to 10 as well as Linux Ubuntu, Mint and Mac OSX. In past jobs I have worked on my own and as part of a team. I am known for being a quick thinker and for my ability to find the best and most cost effective ways to solve problems. I have had jobs where I have been the lead contact, where I had to schedule logistic pickups and deliveries as well as working with other companies to see to it that shipments were on time and crews were on site ... moreto unload. Past jobs have had me enter data into spreadsheets as well as making spreadsheets. For the past 4 years I have done troubleshooting over the phone via email and in chat. I have used Sales force and desk.com for ticketing systems to track service calls and issues. I have spent 2 years doing technical production for live and recorded webinars and seminars. I have tested and researched equipment and web based programs as well. I run an HP Quad core running Windows 10, with 8 GB ram, with PnP webcam. It is setup with duel monitors, and an HP printer scanner. I have a 60 Mbps cable connection but it runs in the mid 50's for downloads most of the time and between 3.5 and 5 Mbps up . I have a land line phone for back up communication and a headset and Skype ID. I have MS Office all are virus clean and fully behind firewalls on a secure home network and are kept fully up to date. less

David Wilson
Drop Here

David Wilson

$20.00 /hr

Tech Support

Sedalia, United States

Overview

I am fluent in all Windows OS from XP to 10 as well as Linux Ubuntu, Mint and Mac OSX. In past jobs I have worked on my own and as part of a team. I am known for being a quick thinker and for my ability to find the best and most cost effective ways to solve problems. I have had jobs where I have been the lead contact, where I had to schedule logistic pickups and deliveries as ... morewell as working with other companies to see to it that shipments were on time and crews were on site to unload. Past jobs have had me enter data into spreadsheets as well as making spreadsheets. For the past 4 years I have done troubleshooting over the phone via email and in chat. I have used Sales force and desk.com for ticketing systems to track service calls and issues. I have spent 2 years doing technical production for live and recorded webinars and seminars. I have tested and researched equipment and web based programs as well. I run an HP Quad core running Windows 10, with 8 GB ram, with PnP webcam. It is setup with duel monitors, and an HP printer scanner. I have a 60 Mbps cable connection but it runs in the mid 50's for downloads most of the time and between 3.5 and 5 Mbps up . I have a land line phone for back up communication and a headset and Skype ID. I have MS Office all are virus clean and fully behind firewalls on a secure home network and are kept fully up to date. less

David Wilson has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Upwork Readiness Test for Independent Contractors and Company Managers5.001st Place!4 mins
Knowledge of Windows 7 Skills Test3.35Above Average20 mins
Customer Service Test4.60Top 10%16 mins
Telephone Etiquette Certification4.15Top 30%15 mins
Call Center Skills Test3.90Above Average23 mins
Call Center Skills Test3.75Above Average18 mins
Customer Service Test4.25Above Average18 mins
Office Skills Test4.00Top 30%18 mins
Email Etiquette Certification3.85Above Average17 mins
Windows XP Test3.25Above Average19 mins
U.S. English Basic Skills Test3.60Above Average27 mins
or
Invite to Job
What's the difference?

Rising Talent
Work History
6,299 hours worked
6 jobs
Availability
Available
More than 30 hrs/week
Profile Link
Associated with
Upwork Payroll - Nelson Compliance
98% Job Success
783 hours
Search for others