Over the last 10 years, I've gained knowledge and experience for data entry including realty agents and wine dictionaries; research; customer service - live chat, email and phone; and leading a team of 23 moderation agents including checking their work, providing feedback, training new agents, scheduling for various time zones, working with agents and/or developers when problems arise and creating a pleasant, open on-line working environment for all agents. I love to stay busy! I am seeking opportunities in both short- and long-term projects; but prefer long-term.
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