Andrey Sarapulov

Andrey Sarapulov

Zendesk Consultant and Project Manager

Prague, Czech Republic

$25.00/hr

(5.00)

What's the difference?
Overview

Experienced bilingual European based Zendesk Consultant and Project Manager with 8000+ upwork(ex-odesk) hours with background in Robotics & Business. Self taught Front End Developer (HTML, CSS, JavaScript, jQuery, underscorejs, handlebarjs) with experience in Zendesk Help Center customisation, Zendesk app development, Zendesk API and Google Scripts. Familiar with all aspects of Zendesk including configuration, optimisation and integration with external systems.

Over the last 5 years I was invol…

more

Andrey Sarapulov has added 5 portfolio pieces. Create an account to review them.

Work History & Feedback

Online and offline research in Czech Republic

“Thanks for your help - It was a pleasure to work with you!”
5.00
15 hrs @ $7.78/hr
Earned $121

Customer Support Team Manager

No feedback given
5.00
Fixed Price $90

Artemis PMI Support

No feedback given
5.00
Fixed Price $47

Zendesk Integration

No feedback given

104 hrs @ $15.00/hr
Earned $1,555

Zendesk Setup and Support

No feedback given

11 hrs @ $15.00/hr
Earned $162

Business Consultant

Job in progress

133 hrs @ $22.22/hr
Earned $2,892

Zendesk Expert

Job in progress

108 hrs @ $22.22/hr
Earned $2,333

Zendesk Expert

Job in progress

99 hrs @ $20.00/hr
Earned $1,977

Helpdesk Setup and Customization

Job in progress

285 hrs @ $18.00/hr
Earned $5,136
Tests Taken
Name Percentile Score

Accounting Principles Test

81

Accounting Skills Test (Assets and Revenue)

84

Call Center Skills Test

93

Email Etiquette Certification

77

Marketing Terminology Test

88

U.S. English Basic Skills Test

70

Upwork Readiness Test for Independent Contractors and Company Managers

Passed

Windows XP Test

90