Karol F.
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Karol F.

Customer Service/Technical Support/Email and Chat Support/DataEntry/VA


Cebu, Philippines


I'm looking for a long term job to a Client where I can continue to grow as a Freelancer. I'm an experienced Virtual Assistant. My previous jobs involves Customer Service, Sales and Technical. I have worked with big companies as a customer service representative with Expedia travel and Technical Support representative with TimeWarner Cable. Having said that, I would say that my communication skills, multi-tasking skills and Customer Service are excellent. •I am fluent in both written and verbal English. •I am well organized. •I can work under pressure. •I work fast and meet deadlines. My Key Skills: - Customer service - Project management - Data entry - ... moreEasy to learn - Research skills With my passion to service, I want to seek more opportunities in servicing my client professionally and effectively as specified by your business protocols and in accordance with established policies and procedures. less

Karol F. has added 4 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Jan 2014 - Apr 2014

    Customer Service Representative
    Would definitely hire again. Had to cancel the contract as the business is going through structural changes.
    248 hours
    $3.33 / hr
    $825.84 earned

Karol F. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 12 mins
English Vocabulary Test (U.S. Version) 4.75 Top 10% 17 mins
Customer Service Test 4.50 Top 20% 26 mins
Call Center Skills Test 4.00 Top 30% 23 mins
Telephone Etiquette Certification 4.15 Top 30% 14 mins
U.S. English Basic Skills Test 4.10 Top 20% 18 mins

Work History

100% Job Success
1,713 hours worked
5 jobs


Less than 30 hrs/week
24 hrs response time

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