Karol F.

Karol F.

Customer Service/Technical Support/Email and Chat Support/DataEntry/VA

Cebu, Philippines

$4.50/hr

(5.00)

What's the difference?
Overview

I'm looking for a long term job to a Client where I can continue to grow as a Freelancer. I'm an experienced call center representative in all aspects. Customer Service, Sales and Technical. I have worked as a customer service representative with Expedia travel for 4 years and Technical Support representative with TimeWarner Cable for 1 year. Having said that, I would say that my communication skills, multi-tasking skills and Customer Service are excellent.

•I am fluent in both written and verb…

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Karol F. has added 5 portfolio pieces. Create an account to review them.

Work History & Feedback

Customer Service Representative

“Would definitely hire again. Had to cancel the contract as the business is going through structural changes.”
5.00
248 hrs @ $3.33/hr
Earned $826

Appointment Setting

Job in progress

3 hrs @ $3.50/hr
Earned $9
Tests Taken
Name Percentile Score

Call Center Skills Test

75

Customer Service Test

89

English Spelling Test (U.S. Version)

96

English Vocabulary Test (U.S. Version)

95

Telephone Etiquette Certification

72

U.S. English Basic Skills Test

82