Customer Service, Administrative Support and Graphic Design
I have 3 years experience as Customer Support Representative, providing software support by chat, phone and e-mail for German-speaking customers.
I learned to communicate with clients online in the most efficient manner; to analize their problems and to take the appropriate decisions and actions in order to solve them. I used to handle sensitive information (IDs, credit cards etc), always keeping strict confidentiality; I learned to work under pressure and manage my time perfectly, so I can always handle all of my tasks.
I spent the