Hristiyana Todorova
Drop Here

Hristiyana Todorova

Customer Service, Administrative Support and Graphic Design


Sofia, Bulgaria


I have 3 years experience as Customer Support Representative, providing software support by chat, phone and e-mail for German-speaking customers. I learned to communicate with clients online in the most efficient manner; to analize their problems and to take the appropriate decisions and actions in order to solve them. I used to handle sensitive information (IDs, credit cards etc), always keeping strict confidentiality; I learned to work under pressure and manage my time perfectly, so I can always handle all of my tasks. I spent the last two years of my education in English-speaking environment, which widely improved my language skills and ... morethe quality of my interaction with the people. Studying Psychology at Sofia University improved a lot my analytical and problem-solving skills, I learned to be more observational, detail-oriented and profound. Furthermore, I maintain a proficiency in software programs such as MS Word, Excel and PowerPoint, as well Adobe Photoshop and Adobe Pagemaker. Between 2002 - 2007 I worked as Graphic Desighner, preparing the layout of a newspaper, book covers, business cards, calendars, brochures and other. I maintain a proficiency in the following languages:Bulgarian, English, Russian, German, Spanish, Portuguese less

Hristiyana Todorova has added 1 portfolio piece. Create an account to review it.

Work History and Feedback

  • Apr 2013

    Website research - German
    2 hours
    $6.67 / hr
    $13.34 earned

  • Sep 2012 - Oct 2012

    Research and Data Entry Professionals
    Hristiyana is moving to a different project, we wish her good luck.
    77 hours

  • Feb 2012 - Aug 2012

    Sales Representative & Customer support

    No feedback given

    90 hours
    $5.56 / hr
    $497.62 earned

Hristiyana Todorova has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English To German Translation Skills Test 4.90 Top 10% 23 mins
Email Etiquette Certification 4.55 Top 10% 17 mins
Call Center Skills Test 4.25 Top 20% 29 mins
English To Russian Translation Skills Test 4.75 Below Average 24 mins
Customer Service Test 4.50 Top 20% 19 mins
Spanish To English Translation Skills Test 4.10 Below Average 16 mins
Office Skills Test 3.90 Top 30% 15 mins
Windows XP Test 3.10 Above Average 17 mins
U.S. English Basic Skills Test 4.00 Top 30% 17 mins

Work History

197 hours worked
6 jobs


Less than 30 hrs/week


Phone Number: Verified

Search for others