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Jennifer D.

QA, data entry, VA, appointment setting

$10.00/hr

Anaheim, United States

Overview

More than 5 years working in call center. Experienced Quality Assurance Specialist, Appointment Setter, Customer Service Representative and VA.

Work History and Feedback

  • May 2012 - Jan 2013

    Personal Assistant

    No feedback given

    57 hours
    $3.00 / hr
    $169.98 earned

  • Aug 2012 - Dec 2012

    Copy typing

    No feedback given

    8 hours
    $5.56 / hr
    $45.43 earned

  • May 2010 - Mar 2012

    Calling U.S. Businesses and survey
    5.00
    6 hours
    $3.33 / hr
    $19.41 earned

  • Aug 2010 - May 2011

    Experienced Telemarketer Needed
    5.00
    Thank You!
    71 hours
    $3.33 / hr
    $299.79 earned

  • Mar 2010 - Jul 2010

    Phone Survey
    5.00
    Excellent job!!!
    183 hours
    $3.06 / hr
    $570.57 earned

  • May 2010 - Jun 2010

    Everest Customer Support
    5.00
    Thank you so much for your cooperation!! Teresa
    $60.00 earned
    Fixed Price

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Tests

Name Score (out of 5) Time to Complete
Virtual Assistant Skills Test 3.25 Above Average 23 mins
MS Word 2003 Test 3.40 Top 20% 25 mins
English To Tagalog (Filipino) Translation Skills Test 4.50 Above Average 19 mins
Call Center Skills Test 4.00 Top 30% 20 mins
Telephone Etiquette Certification 4.15 Top 30% 16 mins
Upwork Readiness Test for Independent Contractors and Company Managers 4.40 Above Average 57 mins
Customer Service Test 4.00 Below Average 17 mins
Office Skills Test 3.90 Top 30% 17 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 13 mins

Work History

100% Job Success
2,963 hours worked
16 jobs

Availability

Available
More than 30 hrs/week
24 hrs response time

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