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Brad Boyes
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Brad Boyes

Professional Customer Service Management and Copywriting

$15.00/hr

Baden, Canada


Brad Boyes has added 25 portfolio pieces. Create an account to review them.

I have proven skills with customer service and management. I ... morespecialize in dealing with problem customers and have a tactful ability to remain calm and understanding with all types of clients. I am a keen listener and give each customer my full attention making their contact a personal one. I have recorded numerous positive comments from customers thanking me for my time and professionalism when dealing with them. I am a gifted writer who is proficient with the English language and English grammar rules. I quickly get your project completed and submitted to you for your review on time and accurate. I have written manuals for the US And Canadian Government, articles for online journals and blogs and product reviews. Take a look at my portfolio for examples I have extensive work with Word, Excel, and I am an expert online researcher. I have an extensive background in transportation and logistics that spans nearly 20 years. I have worked closely with US and Canadian Customs, senior executives, and have supervised numerous employees. I offer you a well-rounded, and complete portfolio of skills and acomplishments that I am able to quickly adapt to most every need for your business. A quick look at my portfolio will give you a detailed look at my skills and abilities. less

Overview

I have proven skills with customer service and management. I specialize in dealing with problem customers and have a tactful ability to remain calm and understanding with all types of clients. I am a keen listener and give each customer my full attention making their contact a personal one. I have recorded numerous positive comments from customers thanking me for my time and professionalism when dealing with them. I am a gifted writer who is proficient with the English language and English grammar rules. I quickly get your project completed and submitted to you for your review on time and accurate. ... more I have written manuals for the US And Canadian Government, articles for online journals and blogs and product reviews. Take a look at my portfolio for examples I have extensive work with Word, Excel, and I am an expert online researcher. I have an extensive background in transportation and logistics that spans nearly 20 years. I have worked closely with US and Canadian Customs, senior executives, and have supervised numerous employees. I offer you a well-rounded, and complete portfolio of skills and acomplishments that I am able to quickly adapt to most every need for your business. A quick look at my portfolio will give you a detailed look at my skills and abilities. less

Brad Boyes
Drop Here

Brad Boyes

$15.00 /hr

Professional Customer Service Management and Copywriting

Baden, Canada

Overview

I have proven skills with customer service and management. I specialize in dealing with problem customers and have a tactful ability to remain calm and understanding with all types of clients. I am a keen listener and give each customer my full attention making their contact a personal one. I have recorded numerous positive comments from customers thanking me for my time and professionalism when dealing with them. I am a gifted writer who is proficient with the English language and ... moreEnglish grammar rules. I quickly get your project completed and submitted to you for your review on time and accurate. I have written manuals for the US And Canadian Government, articles for online journals and blogs and product reviews. Take a look at my portfolio for examples I have extensive work with Word, Excel, and I am an expert online researcher. I have an extensive background in transportation and logistics that spans nearly 20 years. I have worked closely with US and Canadian Customs, senior executives, and have supervised numerous employees. I offer you a well-rounded, and complete portfolio of skills and acomplishments that I am able to quickly adapt to most every need for your business. A quick look at my portfolio will give you a detailed look at my skills and abilities. less

Brad Boyes has added 25 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Email and Phone Customer Service Needed - Based in US or Canada

    Jun 2015 - Jun 2016
    No feedback given

    757 hours

    $10.00 / hr
    $7,573.32 earned

  • Blog posts for outdoor deck contractor

    Mar 2015 - Apr 2015
    5.00
    Great job, well suited to the character of the brand.
    $136.99 earned
    Fixed Price

  • Resume clean up

    Nov 2013
    No feedback given
    $21.92 earned
    Fixed Price

  • 10 More Blog Posts

    Oct 2013
    No feedback given
    $131.51 earned
    Fixed Price

  • Authoritative Article on Eyeglasses

    Aug 2013 - Sep 2013
    No feedback given

    2 hours

    $20.00 / hr
    $65.00 earned

  • Native English Speaker for Articles/Content Project

    Aug 2013
    2.00
    Unfortunately, this project didn't go well: the quality of work wasn't there (stiff tone, poor vocabulary, too many awkward sentences, couple of mistakes regarding some easy pointers, etc) so we ended up hiring another Elance provider to enhance the whole document and rewrite his work! Only one article was satisfactory and well-written. Also, the delivery was late as DBradB had some family issues. A late delivery with a great end product is not a problem, but in this case, we weren't happy with the final document, even after some revisions. We don't like paying twice for the same project so, based on this experience, we won't work again with DBradB as we were left disappointed. Still, we wish him good luck on Elance.
    Freelancer's Response
    I don't see what was wrong with any of the articles. She was not happy with some so I rewrote them and submitted them to her. She does not respond to emails and was extremely difficult to reach. When she did respond there was no indication there was a problem. I told her before I started I write until the customer is 100% satisfied but due to her lack of response I was not offered that chance. I am very disappointed with her lack of communication and as a result of that I get negative feedback. I have never had an unhappy customer. Just check out my previous feedback and repeat customers.
    $100.00 earned
    Fixed Price

  • Home Reno & Repair Freelance Writer

    Aug 2013
    5.00
    Great job, will continue to work with him.
    $55.01 earned
    Fixed Price

  • Infinity Brochure

    Aug 2013
    4.55
    Great work, would hire again!
    $49.32 earned
    Fixed Price

  • 8 Gift Ideas for Men Blog Posts

    Aug 2013
    No feedback given
    $87.67 earned
    Fixed Price

  • Landscaping Articles

    Jul 2013
    5.00
    This was my first time using Brad for some writing. I'll be using him again for writing work. I didn't hire him because he was the cheapest, but I paid a fair price for work that was done on time, on target and came with no excuses for not doing EXACTLY what he promised. Professional to the core and possesses good business insights. Hire this guy if you want a 'no bull' job done right.
    Freelancer's Response
    Thank you for the work and positive feedback. I look forward to working with you again.
    $54.79 earned
    Fixed Price

  • View More (7)

Brad Boyes has more jobs to show. Create an account to review them.

Tests

NameScore (out of 5)Time to Complete
Customer Service Test4.75Top 10%14 mins
Help Desk Certification3.60Top 20%23 mins
Telephone Etiquette Certification4.45Top 10%16 mins
U.S. English Punctuation and Mechanics Test3.75Above Average25 mins
U.S. Word Usage Test3.90Top 30%22 mins
Call Center Skills Test4.00Top 30%20 mins
Online Article Writing and Blogging Test (U.S. Version)3.90Above Average19 mins
Email Etiquette Certification3.30Below Average18 mins
English Vocabulary Test (U.S. Version)3.90Above Average18 mins
U.S. English Basic Skills Test4.25Top 20%17 mins
English Spelling Test (U.S. Version)4.60Above Average15 mins
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100% Job Success
Top Rated
Work History
760 hours worked
18 jobs
Availability
Available
More than 30 hrs/week
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