Over the last 9 years I am involved in professional customer support, network product marketing, marketing of banking products etc. Also, I have developed excellent American and Canadian accent and attitude, when I started working for a Canadian call centre in 2009, where I worked for Bell Canada and some other US based financial service providers. I also have worked for two US based Taxi companies as well. I am confident to provide high quality customer service and my only aim is to work for a prominent company for a very long time and show consistent performance.
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|Name||Score (out of 5)||Time to Complete|
|Help Desk Certification||3.40||Top 30%||31 mins|
|Telephone Etiquette Certification||4.30||Top 20%||14 mins|
|Customer Service Test||4.40||Top 30%||17 mins|
|Call Center Skills Test||3.60||Above Average||29 mins|
|English Vocabulary Test (U.S. Version)||4.10||Above Average||40 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||19 mins|
|U.S. English Basic Skills Test||3.75||Above Average||29 mins|