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Customer support/web Research/Data Entry/chat,email expert


DHAKA, Bangladesh


Over the last 9 years I am involved in professional customer support, network product marketing, marketing of banking products etc. Also, I have developed excellent American and Canadian accent and attitude, when I started working for a Canadian call centre in 2009, where I worked for Bell Canada and some other US based financial service providers. I also have worked for two US based Taxi companies as well. I am confident to provide high quality customer service and my only aim is to work for a prominent company for a very long time and show consistent performance.

MOINUL ISLAM has added 2 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Dec 2012 - Jan 2013

    English transcription
    $16.89 earned
    Fixed Price

  • Jun 2011 - Nov 2011

    Customer Service Representative
    The freelancer has made this comment private
    706 hours
    $1.11 / hr
    $783.67 earned

  • Sep 2011

    Reconciling statements
    7 hours
    $3.89 / hr
    $27.23 earned

  • Jun 2011

    Customer Service Representative
    2 hours
    $1.67 / hr
    $2.79 earned

  • May 2011 - Jun 2011

    Customer Service Representative
    24 hours
    $0.50 / hr
    $12.00 earned

  • May 2011

    Personal Assistant
    Moinul is one of the best employees I have had. He is very hard working, dedicated and always gets his tasks done effectively. His only week point is related to collecting research from websites and making a 1-4 page summary report. Moinul has been working for me for about 120 hours total. I will definitely re-hire him in the future.
    $15.00 earned
    Fixed Price

  • View More (1)

MOINUL ISLAM has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
Help Desk Certification 3.40 Top 30% 31 mins
Telephone Etiquette Certification 4.30 Top 20% 14 mins
Customer Service Test 4.40 Top 30% 17 mins
Call Center Skills Test 3.60 Above Average 29 mins
English Vocabulary Test (U.S. Version) 4.10 Above Average 40 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 19 mins
U.S. English Basic Skills Test 3.75 Above Average 29 mins