Email Technical Support
I have worked as a customer service representative on a technical support role for US based clients in the BPO industry. My experience and skills are varied from desktop troubleshooting, Wireless network configuration and troubleshooting, OS installation and configuration, email client support, virus and spyware removal and other third-party software troubleshooting. I am also sales trained and have done up-selling of product upgrades, services and subscriptions.
I can do multi-tasking work and responsibilities with minimal supervisi