Connie Mungai

Connie Mungai

$8.89  /hr

Ticket, Live Chat and Email Customer Support Agent

Nairobi, Kenya
Data Entry Customer support Email Technical Support Forum Moderation Virtual Assistant

Overview

I have several years of customer service experience (including online) and for the last 5 years on Upwork I have been exposed to the following - Desk, Zendesk, Uservoice- to reply to ticket inquiries from customers - Shopify, & Big Commerce- to check on orders, cancel orders, resend passwords, issue discounts and gift cards - Gmail, Webhost - to reply to inbox emails - Livechat Inc- to chat to customers online -Google Docs, Google Drive, Google Spreadsheets, Google Calendars- to store,share and edit I have a friendly, prof

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