Christopher Rosales
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Christopher Rosales

Tech Support/Customer care/Sales & Marketing/Promotions

$5.56/hr

Bacolod city, Philippines

Overview

Over the past 4 years, I have developed the skill to communicate my instructions clearly over the phone and managed to make my average customers comfortable on what they are doing on the other line, resulting to 80% resolution. Short-term goals : Land an entry point home-based job on line. Long-term goals : Be able to build my own group that will cater to major jobs on line.

Work History and Feedback

  • Dec 2010

    Level 1 Support
    5.00
    Thank you for participating in our screening process!
    $1.00 earned
    Fixed Price

  • May 2010 - Jun 2010

    Everest Customer Support
    5.00
    Thank you!!
    $70.37 earned
    Fixed Price

Tests

Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 4.45 Top 10% 20 mins
Accounting Principles Test 2.40 Failed 26 mins
Accounting Skills Test (Assets and Revenue) 2.00 Failed 27 mins
Accounting Principles Test 1.75 Failed 18 mins
Call Center Skills Test 3.90 Above Average 23 mins
Call Center Skills Test 3.75 Above Average 23 mins
Customer Service Test 4.25 Above Average 22 mins
Email Etiquette Certification 3.85 Above Average 22 mins
Email Etiquette Certification 3.45 Below Average 24 mins
U.S. English Basic Skills Test 4.00 Top 30% 25 mins
U.S. English Basic Skills Test 3.00 Below Average 21 mins

Work History

2 jobs

Availability

Available
More than 30 hrs/week

Associated with

Agency logo
Link Up Solutions
6,382 hours

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