Mikhail Verpuchinskiy
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Mikhail Verpuchinskiy

Customer Service Manager/Project Manager


Lutsk, Ukraine


My overall working skills are rather versatile and cover various business fields, but nevertheless, I've reached success in any task I was dealing with. I'm interested in learning new skills, creating something unique, improving existing business and services. I have experience in: * Management (3 years of real life experience as store manager and 1 year of online experience as team lead); * Video Editing (3 years of active work + 5 years of working on "as needed" basis) - competent user of Adobe Premiere, Canopus Edius; intermediate level of Adobe After Effects; deep knowledge of video encoding, colour correction etc.; * Customer ... moreSupport (3 years of online experience) - consulting and technical support via email, online chat, solving tickets through Zendesk; * Marketing (5 years of working approx. 10-15 hours per week) - creation and design of promotional materials (ads, brochures, whitebooks, flyers, business cards, billboards, website banners), working with Adobe Photoshop and Adobe InDesign; content writing for company websites, blogs; email marketing through corporate Gmail box and MailChimp; * Photo Retouching (1.5 years of online experience) - working in Adobe Photoshop and Adobe Lightroom on retouching photos or real estate properties and interiors; * Social Media Administration (3 years of online experience) - posting everyday news, arranging contests, speaking with community members on Facebook and VK. _______________________ Additional skills: - Website creation and management (1.5 years experience of working on "as needed" basis) - using Wordpress and Divi Builder for Wordpress; - Translation: English -> Russian, Ukrainian and vice versa - (2.5 years experience of working on "as needed" basis) - using Google Translate and SDL Trados; - Deep knowledge of Office Suites - Microsoft Office (Word, Excel, Powerpoint), Google Drive (Docs, Sheets, Slides). My priority is long-term job. I always strive for perfection. My position is that if you're doing something, you have to be the best of all or stop wasting employer's time. I would be glad to become the engine and reason of your company's success. less

Mikhail Verpuchinskiy has added 16 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Apr 2013 - Sep 2015

    Russian and English speaking Virtual Assistant

    No feedback given

    4,308 hours
    $7.55 / hr
    $21,697.14 earned

  • Nov 2012 - Jul 2014

    Russian Social media support and updates
    Mike has been an absolute pleasure to work with. He is very professional in his approach to work and very reliable. I would strongly recommend him to anyone looking for a versatile Russian/English speaker with an IT background.
    $3,150.91 earned
    Fixed Price

  • Jul 2013 - Jan 2014

    Miscellaneous work for Ukrainian Start Up.

    No feedback given

    40 hours
    $7.78 / hr
    $308.59 earned

  • May 2013 - Jun 2013

    Find Photo apps with russian or ukranian teams as developers
    great work!
    $35.00 earned
    Fixed Price

  • Nov 2012 - Feb 2013

    Responding to customer inquiries via skype chat
    good job
    390 hours
    $2.30 / hr
    $896.61 earned

Mikhail Verpuchinskiy has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English To Russian Translation Skills Test 5.00 1st Place! 21 mins
Computer Aptitude Test 4.55 Top 10% 42 mins
Understanding differences in British and American English Test 3.90 Top 10% 40 mins
Adobe Premiere Test 3.55 Top 10% 35 mins
Knowledge of Microsoft Office Skills Test 3.25 Top 10% 31 mins
Knowledge of Windows 7 Skills Test 4.00 Top 10% 29 mins
Help Desk Certification 3.60 Top 20% 39 mins
Email Etiquette Certification 4.55 Top 10% 26 mins
Russian To English Translation Skills Test 4.00 Top 30% 27 mins
MS Word 2007 Test 4.10 Top 10% 39 mins
TCP/IP Test 3.75 Top 20% 40 mins
Windows XP Test 4.25 Top 10% 34 mins
MS Word 2003 Test 3.40 Top 20% 40 mins
MS Excel 2007 Test 3.60 Top 30% 40 mins
Telephone Etiquette Certification 4.15 Top 30% 22 mins
Adobe Photoshop CS3 Test 3.40 Top 30% 40 mins
HTML 4.01 Test 3.40 Top 30% 40 mins
U.S. Word Usage Test 3.40 Above Average 34 mins
Office Skills Test 4.10 Top 20% 38 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 23 mins
English Vocabulary Test (U.S. Version) 4.25 Top 30% 35 mins
U.S. English Basic Skills Test 3.75 Above Average 29 mins

Work History

100% Job Success
5,169 hours worked
13 jobs


More than 30 hrs/week


Phone Number: Verified

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