Surrounded by a not-so native English speakers in a call center world, I have developed speaking the language rather than rating it low. I have a passion for writing, blogging my senses and developing my research skills by being an internet junkie. My writing flair is common but the content is exceptional. And with a solid background in customer service and sales, i can overturn a not-so-friendly customer into a buyer -- trust is the game. Freelancing for more than 4 year and doing different projects here in oDesk, I specializes Quality analysis on all job assignments that I handle.I ... have an ITIL certification with high scores. Your business can be trusted to someone with business knowledge.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||15 mins|
|Hospitality Terminology Test||4.60||Above Average||24 mins|
|Online Article Writing and Blogging Test (U.S. Version)||4.50||Top 10%||29 mins|
|Software Testing Test||3.40||Top 20%||24 mins|
|Call Center Skills Test||4.25||Top 20%||20 mins|
|Help Desk Certification||3.10||Above Average||24 mins|
|Internet Marketing Test||4.10||Top 30%||25 mins|
|MS Excel 2007 Test||4.00||Top 20%||19 mins|
|Management Skills Test||3.00||Top 30%||28 mins|
|Email Etiquette Certification||4.30||Top 20%||21 mins|
|Social Media Marketing Test||4.10||Above Average||24 mins|
|Telephone Etiquette Certification||4.15||Top 30%||15 mins|
|Office Skills Test||4.10||Top 20%||13 mins|
|Customer Service Test||4.25||Above Average||12 mins|
|Windows XP Test||3.25||Above Average||26 mins|
|English Vocabulary Test (U.S. Version)||3.90||Above Average||29 mins|
|U.S. English Basic Skills Test||3.60||Above Average||29 mins|