As an Operations Manager in the BPO/Call Center industry, I have gained much knowledge and experience in giving out our services to our US and UK contemporaries. My knowledge on the context of the English Language is vast and since I am working with English speaking customers and clients, I speak and write English intelligibly. My vast knowledge on Business Management and handling people also is a plus factor; especially if you need me to handle your accounts. I have 6 extensive years of Operations Management. Accounts managed are sales, customer service, technical and lead generation. Strong sales background with proven skill to ... successfully analyze critical business requirements, identify issues and potential opportunities, and develop innovative and cost-effective solutions for increasing revenues, improved competitiveness and enhance customer service standards. I am seeking opportunities here at ODesk and want to help you out in your business. I type very fast, analytical, creative, and knowledgeable about MS Office.
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.50||Top 10%||13 mins|
|Organizational Behavior Test||3.10||Top 30%||25 mins|
|Technical Writing Skills Certification||3.25||Top 30%||13 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||6 mins|
|U.S. English Basic Skills Test||3.60||Above Average||20 mins|