Paola Soliz
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Paola Soliz

fully bilingual Customer service support agent


La Paz, Bolivia


I am a very energetic candidate that will bring an outstanding service to your company. I am very professional person, really outgoing that can provide incredible customer service with the best skills, with plenty of experience on the field, great ability to multitask. Great customer service knowledge. with plenty of experience on the customer service and support field based on many years of experience. Qualifications great communication skills, great interacting with people, ability co convince and persuade customers. Bilingual oral written skills, able to Translate and exercise interpersonal skills Translates, speaks, reads and writes Spanish correspondence, able to file and organize documentation. God management skills, ... moreable to lead a team with great responsibility self motivated -Proficient in Microsoft Word, Access and Excel -Strong communication, interpersonal, and presentation skills - B&C Associates From Sep 2007 to June 2006 Customer service and technical support representative for international prepaid cell phone company TracFone and Net10 of USA, use of Avaya and the Web CSR system also as a Quality control service assistant . GM Pablo Peñaloza. - Caja de Salud de la Banca Privada: From July 22nd 2008 until July 20th 2010 as a call center operator setting up appointments for the patients, also providing support in different areas such as Affiliations, Secures, reception, customer service and information, also Vigencia de derechos. Learning and taking courses of Social Security, Health Care and medic care. - Universidad Real: from August 2010 to December as an English Teacher for Real English, Pre Grade and executive class on the upper intermediate, intermediate and pre intermediate levels. Supervisor Cesar Clavijo. Essential messaging: From December 2010 until May 2011 answering service for companies in Texas and Pennsylvania. ETV HOLDING: Since June 2011 until present time as a Bilingual Customer support Dpt. Team Lead and supervisor for a wireless company in USA ( Red Pocket Mobile) less

Work History and Feedback

  • Sep 2015 - Oct 2015

    Customer Service Agents code 1582
    I would love to work with Paola again.
    19 hours
    $8.00 / hr
    $150.67 earned

  • Feb 2015 - Jul 2015

    Customer Service Agents
    Great Job. 5***
    18 hours
    $11.00 / hr
    $194.33 earned

  • Jan 2015 - Feb 2015

    Customer Service Agents
    Great Job. 5***
    21 hours
    $7.78 / hr
    $160.78 earned

  • Aug 2014

    Full Time Customer Service Agents Needed
    Excellent work, I would recommend. She's doing her best on all projects. Looking forward to work with her again.
    78 hours
    $7.78 / hr
    $605.54 earned

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Name Score (out of 5) Time to Complete
English To Spanish Translation Skills Test 4.90 Top 20% 19 mins
Customer Service Test 4.50 Top 20% 23 mins
Email Etiquette Certification 4.00 Above Average 15 mins
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Work History

95% Job Success
3,722 hours worked
14 jobs


Less than 30 hrs/week


Phone Number: Verified

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