Alain Amagos
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Alain Amagos

Adept Customer Service and Sales Representative


Cebu City, Philippines


I have spent the past 8 years accumulating a wealth of skills in customer service, sales, technical support and shared services. My experience has covered various mediums like phone, chat, helpdesk, and email. I have worked with large BPO companies for a variety of clients. As a freelancer working from home, I have been able to do a wide variety of tasks including lead generation, data entry and transcription, customer service and technical support, and shared admin tasks. I believe that a person should balance work and other aspects in life. Hence, my goal in oDesk is to channel my ... morededication to a satisfying job from home, and have enough time for the other things that make life worthwhile. less

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Name Score (out of 5) Time to Complete
Telephone Etiquette Certification 4.45 Top 10% 23 mins
Help Desk Certification 3.40 Top 30% 25 mins
Email Etiquette Certification 4.45 Top 10% 19 mins
English Vocabulary Test (U.S. Version) 4.75 Top 10% 21 mins
U.S. English Basic Skills Test 4.75 Top 10% 22 mins
Customer Service Test 4.40 Top 30% 26 mins
Windows XP Test 3.90 Top 20% 32 mins
U.S. English Basic Skills Test 4.50 Top 10% 26 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 11 mins
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Work History

6,290 hours worked
3 jobs


More than 30 hrs/week


Phone Number: Verified

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