I have spent the past 8 years accumulating a wealth of skills in customer service, sales, technical support and shared services. My experience has covered various mediums like phone, chat, helpdesk, and email. I have worked with large BPO companies for a variety of clients. As a freelancer working from home, I have been able to do a wide variety of tasks including lead generation, data entry and transcription, customer service and technical support, and shared admin tasks. I believe that a person should balance work and other aspects in life. Hence, my goal in oDesk is to channel my ... dedication to a satisfying job from home, and have enough time for the other things that make life worthwhile.
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|Name||Score (out of 5)||Time to Complete|
|Telephone Etiquette Certification||4.45||Top 10%||23 mins|
|Help Desk Certification||3.40||Top 30%||25 mins|
|Email Etiquette Certification||4.45||Top 10%||19 mins|
|English Vocabulary Test (U.S. Version)||4.75||Top 10%||21 mins|
|U.S. English Basic Skills Test||4.75||Top 10%||22 mins|
|Customer Service Test||4.40||Top 30%||26 mins|
|Windows XP Test||3.90||Top 20%||32 mins|
|U.S. English Basic Skills Test||4.50||Top 10%||26 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||11 mins|