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Cheryle M.
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Cheryle M.

Customer Service Specialst-Email Handling

$4.44/hr

Las Vegas, United States

My objective is to obtain a position where I ... morecan better assist your customers with knowledgeable answers and exemplary service accompanied by a warm and friendly tone, resulting in a great experience of which will be recommended to others. I have over 25 years of customer service experience both on the phone and in using emails to connect to customers. I have Quality Assurance experience, both designing and implementing an email QA system as well as doing the QA personally. Along with my experience, I bring maturity and the passion to ensure that the job is done correctly the first time. less

Overview

My objective is to obtain a position where I can better assist your customers with knowledgeable answers and exemplary service accompanied by a warm and friendly tone, resulting in a great experience of which will be recommended to others. I have over 25 years of customer service experience both on the phone and in using emails to connect to customers. I have Quality Assurance experience, both designing and implementing an email QA system as well as doing the QA personally. Along with my experience, I bring maturity and the passion to ensure that the job is ... moredone correctly the first time. less

Cheryle M.
Drop Here

Cheryle M.

$4.44 /hr

Customer Service Specialst-Email Handling

Las Vegas, United States

Overview

My objective is to obtain a position where I can better assist your customers with knowledgeable answers and exemplary service accompanied by a warm and friendly tone, resulting in a great experience of which will be recommended to others. I have over 25 years of customer service experience both on the phone and in using emails to connect to customers. I have Quality Assurance experience, both designing and implementing an email QA system as well as doing ... morethe QA personally. Along with my experience, I bring maturity and the passion to ensure that the job is done correctly the first time. less

Work History and Feedback

  • Find me a 1 BR sublet apartment in San Francisco

    Jul 2014
    4.00
    Cheryle assisted me in a temporary housing search in San Francisco and she did a great job and saved me hours! Cheryle did well, and the job was tough since SF is notoriously difficult to find rentals and Craigslist is inundated with scammers. I needed to guide her on local resources since she is not from here. She was very accessible and responsive over email and phone. I look forward to hiring her again.
    Freelancer's Response
    Thank you :)

    9 hours

    $8.22 / hr
    $73.98 earned

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Tests

NameScore (out of 5)Time to Complete
U.S. Culture and Etiquette Test4.75Top 10%16 mins
Customer Service Test4.75Top 10%12 mins
Time Management Test2.60Above Average19 mins
Email Etiquette Certification4.55Top 10%13 mins
Office Skills Test4.50Top 10%18 mins
Help Desk Certification3.40Top 30%17 mins
Telephone Etiquette Certification4.30Top 20%11 mins
Virtual Assistant Skills Test3.35Above Average12 mins
Call Center Skills Test3.90Above Average13 mins
English Vocabulary Test (U.S. Version)4.00Above Average21 mins
English Spelling Test (U.S. Version)4.50Above Average22 mins