Oliver O.
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Oliver O.

CCNA / Tech Support & Customer Service / Data Entry / Web Research


Cagayan de Oro, Philippines


I joined Odesk to showcase my skills, knowledge and working experience for world-wide professions. I always aim to provide Excellent Quality Service and High Pace Performance in the service of my profession. My Ultimate Goal here at Odesk is to provide Excellence in Service and total Client Satisfaction. I always ensure that I would be able finish any projects/tasks on time or earlier with accurate and positive results. With regards to my profession, I am a Data Entry, Web Research and Email Marketing Specialists. I do most of my job using MS Word, MS Excel & Other Microsoft Applications together ... morewith Google Docs. I also have 5 years of experience with Data Entry and Web Research projects upon which I was able to complete with fast, accurate and positive quality results. I'm also skilled at HTML Formatting and WEB 2.0 Designing as well as Posting/Blogging Articles. In addition to my actual working experience, I have 5 Years of Experience in providing World Class Technical and Customer Service Support together with Remote Helpdesk Solution in handling Linksys-CISCO Networking Devices (Routers, Adapters, NAS) and Engenius Long Range Wireless Devices (Access Points & Bridges) as well as Cordless Analog Telephone Systems (Durafon Series). I’ve attained the 2nd Level of Technical Support Division as a Senior Product Support Specialists Level 2 in just under 2 years of stay in Synnex-Concentrix Corporation and then 4 months later became a Technical Lead for the Case Resolution Team for 2 years. I’ve undergone a CCNA Training Course within 2-months time and passed the CCNA Exam last September 2011 with High Marks. My level of expertise are based on designing and setting up Wireless Hotspots and Home & Business Class Networking from different business structures mostly at business & office facilities, hotels, warehouses, shops, farms, home internet users, RV Parks and as well as linking buildings together using the Wireless Distribution System from Engenius Networking Products. I’m also knowledgeable in managing, configuring and setting up CISCO Enterprise Routers (CISCO 2800-2811 series) with Routing Protocols (RIP, EIGRP, OSPF) together with creating ACL’s and NAT on it. In addition, I’m also knowledgeable in implementing Inter-VLAN routing on CISCO Catalyst Switches Series (2950, 3550). And at present, I’m currently in the process of undergoing training for FreePBX on an Asterisk Phone System. Even though there are still a lot more to learn in the IT World today, I am very willing to undergo any training or enhancement program to be able to fulfill and serve in what the Company needs most. less

Oliver O. has added 3 portfolio pieces. Create an account to review them.

Work History and Feedback

  • May 2011 - Jul 2012

    Virtual Assistant / Web Researcher Wanted

    No feedback given

    79 hours
    $2.22 / hr
    $173.16 earned

  • Oct 2011 - May 2012

    Client Support Specialist

    No feedback given

    17 hours
    $5.56 / hr
    $95.47 earned

  • Aug 2011 - Nov 2011

    Need help with large data entry assignment next 72 hours

    No feedback given

    14 hours
    $5.00 / hr
    $68.35 earned

  • Oct 2011

    Web Research on Prevalence of 150 Diseases
    Oliver was great. Speedy and very helpful.
    $27.78 earned
    Fixed Price

  • Aug 2011 - Sep 2011

    Blog Researcher & Outreacher For Various Different Project
    Oliver was great. He was always available and on time with delivering. I would highly recommend him.
    15 hours
    $3.33 / hr
    $51.09 earned

  • Aug 2011

    Categorizing business foci for URLs
    Oliver asked great questions throughout the duration of the project to ensure that he came back with great quality work. Thanks for such a quick turnaround Oliver!
    $27.78 earned
    Fixed Price

  • View More (12)

Oliver O. has more jobs to show. Create an account to review them.


Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 16 mins
CISCO Test 4.00 Top 20% 32 mins
Networking Concepts Test 4.00 Top 20% 35 mins
Call Center Skills Test 4.10 Top 20% 35 mins
Customer Service Test 4.40 Top 30% 12 mins
MS Excel 2003 Test 2.60 Above Average 38 mins
Telephone Etiquette Certification 4.00 Above Average 19 mins
U.S. Word Usage Test 3.10 Below Average 35 mins
MS Word 2003 Test 2.90 Above Average 39 mins
Email Etiquette Certification 3.85 Above Average 20 mins
English Vocabulary Test (U.S. Version) 4.00 Above Average 37 mins
Office Skills Test 3.60 Above Average 31 mins
Windows XP Test 3.00 Above Average 35 mins
U.S. English Basic Skills Test 3.75 Above Average 31 mins