- Innovative professional with 15+ years of progressive experience within the Customer Service domain and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations.
- Expertise in Customer Service and IT / Telecom Sales & Service, pricing strategies, client relations and needs assessment, marketing, financial management, purchasing, administration, and staff training, supervision, motivation and mentoring.
- Proactive leader w…
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Telephone Etiquette Certification