Resolution Specialist who enjoys resolving customer's concerns and providing excellent customer service. To obtain a position that will enable me to use my customer service (Live Chat, Email Support and Phone) and Telemarketing experience and to improve my skills at the same time. I can also design Logos, Banners and do basic Graphics.
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|Name||Score (out of 5)||Time to Complete|
|Help Desk Certification||3.10||Above Average||16 mins|
|Customer Service Test||4.50||Top 20%||10 mins|
|Call Center Skills Test||4.00||Top 30%||13 mins|
|Telephone Etiquette Certification||4.00||Above Average||13 mins|
|Email Etiquette Certification||3.85||Above Average||12 mins|
|U.S. English Basic Skills Test||4.25||Top 20%||9 mins|