Mary A.
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Mary A.

Computer and Application Specialist

$16.67/hr

Orange Park, United States

Overview

Multitalented and client-focused Technical Support Specialist with a proven history of providing stellar levels of technical customer service. Skilled in driving IT systems development through expert installation and maintenance of network hardware, software, and peripheral equipment. Reliable and supportive team player with demonstrated talent for quickly mastering new technologies and processes. Bilingual (Spanish/English) with excellent communication and collaborative talents; adept at interfacing directly with clients and technicians to rapidly diagnose and resolve challenging technical problems.

Work History and Feedback

  • Sep 2012 - Dec 2012

    MS Outlook Expert Needed for Syncing

    No feedback given

    2 hours
    $11.11 / hr
    $22.22 earned

  • Aug 2012 - Sep 2012

    Technical Support Representative
    3.70
    The freelancer has made this comment private
    36 hours
    $11.11 / hr
    $401.85 earned

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Tests

Name Score (out of 5) Time to Complete
Mac OS X 10.5 Test 3.50 Below Average 20 mins
Help Desk Certification 3.50 Top 20% 22 mins
Customer Service Test 4.60 Top 10% 13 mins
Email Etiquette Certification 4.45 Top 10% 16 mins
Telephone Etiquette Certification 4.30 Top 20% 12 mins
Office Skills Test 4.10 Top 20% 19 mins
English Spelling Test (U.S. Version) 4.75 Top 30% 16 mins

Work History

98 hours worked
7 jobs

Availability

Available
More than 30 hrs/week

Associated with

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