A dedicated person with 4 years of experience in the call center industry. I do phone calls, emails, live chat and administrative task. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone, email ... and chat support) and as an Admin assistant- as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked with Vimax Group Inc, I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issues. I am also a trained email and live chat support agent. I also worked for a real estate company as a review collector, admin assistant, inbound call agent and appointment setter. I am also a trained IV therapist and a registered Nurse.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (UK Version)||4.90||Top 10%||23 mins|
|Help Desk Certification||3.50||Top 20%||22 mins|
|English To Tagalog (Filipino) Translation Skills Test||4.60||Top 20%||34 mins|
|Call Center Skills Test||4.10||Top 20%||20 mins|
|English Spelling Test (U.S. Version)||4.90||Top 20%||23 mins|
|Customer Service Test||4.10||Above Average||24 mins|
|Office Skills Test||3.75||Above Average||21 mins|
|English Vocabulary Test (U.S. Version)||3.90||Above Average||36 mins|