Cristine Mangrobang
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Cristine Mangrobang

$8.89/hr

Rizal, Philippines

Overview

I've been in a call center industry for several years. Handled outbound sales, publishing account, order taking account, credit card billing account and customer service accounts. I've been a customer service rep with Target, handled customer complaints over the phone. I'm working as freelance virtual assistant working with different projects such as zone developer in a real estate program, data entry, online research, SEO, article writing, and responding to customer queries in regard to apartment reservations. I am proficient with microsoft office and google apps and some of the different sales platforms such as Ebay and Amazon.

Work History and Feedback

  • May 2014 - Sep 2014

    Marketing and Content Assistant
    4.55
    Cristine was a pleasure to work with. Overall her output was very high quality, and she paid strong attention to detail. We had Cristine in a very diverse role and she was able to learn all of the necessary systems and tools to complete her work, and she responded well to change. A big thank you to Cristine for all of her hard work, we very much enjoyed having her on the ChatterBlock team.
    379 hours
    $3.89 / hr
    $1,474.96 earned

  • Apr 2014

    Online Virtual Agent - Customer Service - Only the BEST should apply!
    4.00
    11 hours
    $2.22 / hr
    $23.68 earned

  • Dec 2012 - Jul 2013

    Apartment Booking Virtual Assistant
    5.00
    1,111 hours
    $2.55 / hr
    $2,900.59 earned

  • May 2013 - Jun 2013

    Technical Sales Support
    5.00
    Wonderful work!
    49 hours
    $2.50 / hr
    $121.67 earned

  • Jun 2012 - Jul 2012

    Market Research Assistant
    5.00
    Job was delayed but completed everything I asked.
    $4.44 earned
    Fixed Price

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Tests

Name Score (out of 5) Time to Complete
English Spelling Test (U.S. Version) 5.00 1st Place! 20 mins
Outbound Sales Skills Test 3.55 Top 10% 31 mins
Help Desk Certification 3.50 Top 20% 39 mins
Call Center Skills Test 4.10 Top 20% 14 mins
Telephone Etiquette Certification 4.15 Top 30% 19 mins
Customer Service Test 4.10 Above Average 22 mins
Email Etiquette Certification 3.70 Below Average 17 mins
Office Skills Test 3.50 Below Average 24 mins
U.S. English Basic Skills Test 3.75 Above Average 32 mins
or
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Work History

94% Job Success
5,240 hours worked
15 jobs

Availability

Available
More than 30 hrs/week

Verifications

Phone Number: Verified

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