I've been in a call center industry for several years. Handled outbound sales, publishing account, order taking account, credit card billing account and customer service accounts. I've been a customer service rep with Target, handled customer complaints over the phone. I'm working as freelance virtual assistant working with different projects such as zone developer in a real estate program, data entry, online research, SEO, article writing, and responding to customer queries in regard to apartment reservations. I am proficient with microsoft office and google apps and some of the different sales platforms such as Ebay and Amazon.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||20 mins|
|Outbound Sales Skills Test||3.55||Top 10%||31 mins|
|Help Desk Certification||3.50||Top 20%||39 mins|
|Call Center Skills Test||4.10||Top 20%||14 mins|
|Telephone Etiquette Certification||4.15||Top 30%||19 mins|
|Customer Service Test||4.10||Above Average||22 mins|
|Email Etiquette Certification||3.70||Below Average||17 mins|
|Office Skills Test||3.50||Below Average||24 mins|
|U.S. English Basic Skills Test||3.75||Above Average||32 mins|