Justin Paz

Justin Paz

Ticket, Chat, Phone, Social Support Agent

Marikina City, Philippines

$5.56/hr

(3.10)

What's the difference?
Overview

My long-term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the
word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have perform…

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Work History & Feedback

Calling for a cleaning company and sending emails

“I did a trial with him, it was going to be a 7 day trail for making phone calls which I stopped the trial once I received the recorded phone calls (which was 2-3 hours into on the first day of the trial) because of the communication with my customers wasn't very good. I know he did try and I commend him for that. But for making phone calls in the U.S I wouldn't use him.”
3.10
0 hrs
Tests Taken
Name Percentile Score

Call Center Skills Test

100

Customer Service Test

80

English Spelling Test (U.S. Version)

96

English Spelling Test (U.S. Version)

96

English To Tagalog (Filipino) Translation Skills Test

58

Help Desk Certification

92

Office Skills Test

65

Outbound Sales Skills Test

73

Selling Skills Test

53

Telephone Etiquette Certification

50

U.S. English Basic Skills Test

52