*Upgraded MS Server 2003 domain to MS Server 2008 *Successfully transferred FSMO roles from MS Server 2003 to MS Server 2008 *Setup Blackberry Server Express 5.0 integrated to MS Exchange 2003 Standard to Enterprise up to 74 BB Users *Migrated MS Exchange 2003 to MS Exchange 2010 Enterprise Edition with CAS Array NLB and Database Availability Group(DAG) Clustering(Active/Passive). *Upgraded Blackberry Server Express 5.0 to version 5.1 and integrated to MS Exchange 2010 *Setup and configured Outlook Anywhere for mobile users. *Setup SCOM2007 for monitoring *Setup and configuration of MS Servers using VMWare ESX 4.0 with SAN technology, vmdk setup and ISCSI target. *Designed and Setup PICC systems and ... network site extension *Segregated PICC Network into different Subnet/VLANS *Setup and Configured PICC Blackberry Enterprise Server Express version 5.0 *Setup and Configured Whats UP Gold Network Monitoring Server *Setup and Configured Systems Center Operations Manager 2007 R2 *Setup and Configured RADIUS Server for router/switches(CISCO and HP Procurve) authentication in MS Active Directory *Setup and Configured DNS/DHCP MS Servers 2000,2003,2008 *Setup and Managed MS Exchange 2003,2007 and 2010 *Setup and Configured MS Terminal Server *Setup and Configured Unified Strategies Group MS Remote Web Workplace and MOSS 2007 *Creates script for automating task and software deployment *Setup and Managed IP routing based on CISCO router,L3 Switches and Juniper FW *Configures Server Rack Devices such as HP Proliant DL Series, IBM eServer Series, IBM eServer xSeries *Serves as the second level support escalated by the Helpdesk Team on a 500+ users/300+ workstations environment *Provide technical support through email, chat , remote connection and on-site *Promptly resolves technical difficulties escalated by users *Administers the Electronic Mail System by ensuring a smooth flow of communication between users and their correspondents *Installs, configures PC workstations and laptop computers(PGP/VNC/Digital IDs') and provides dynamic solutions to avoid recurring difficulties *Configures and troubleshoot users' roaming profiles *Configures and troubleshoot users' email accounts both internal and external(POP3/IMAP) *Serves as the second level support escalated by the helpdesk personnel on a 15+ users/20 - 100 + workstations environment catering for 30 + small/mid size companies *Provide technical support through email, chat , remote connection *Setup and Configured/Managed backup using Sysmantec Backupe Exec, Acronis True Image and NT Backup *Promptly resolves technical difficulties escalated by users received through service-request via ticketing systems, phone and chat *Remote servers and workstations to configure, verify and check the issues sent by the client *Update the ticket's correspondence for the client to keep track on the progress of the service-request *Provides Systems and Network Support for all RebootInc clients *Provides support for Microsoft Platforms such as Windows Server and Small Business 2000, 2003,2008; Microsoft Exchange 2003 and 2007; Microsoft Windows XP, Vista and Windows 7 *Provides support for CISCO devices such as routers, switches and firewall *Provides support for Firebox Firewall *Email server application setup with virtual hosting using MS Exchange, QMAIL and Postfix. *Proxy server using Squid and Dansguardian for Internet access. *Web with virtual hosting using Apache *DNS server using Win2k3 and BIND *DHCP server using win2k3 and DHCPD *VPN server using OpenVPN *Nagios and whastup monitoring tool for servers. *Jabber for internal use using Openfire
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|Name||Score (out of 5)||Time to Complete|
|U.S. English Basic Skills Test||3.25||Below Average||25 mins|