For almost 4 years now, I have been with Business Product Outsourcing (BPO) industry which maintains excellent customer service support down to technical support for internet service consumers or to clients' concerns for booking hotels and flight reservations, vacation packages and car rental services. My competence and illegibility skills are suited for customer service posts and I am seeking for good opportunities to be a part of a workforce where I could be assigned to work on certain projects without direct supervision. I am confident that the past work experiences and good working relationship I have had on my employment ... history are the most effective and advantageous skills that I possess to be an efficient Customer Service Specialist. And I believe that becoming a good Customer Service Representative means understanding the direct needs and wants of the clients. In this way, Excellent Customer Service is just laid right on track.
Kean Ralph Alqueza has added 4 portfolio pieces. Create an account to review them.
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|Name||Score (out of 5)||Time to Complete|
|English Spelling Test (U.S. Version)||5.00||1st Place!||16 mins|
|Telephone Etiquette Certification||4.30||Top 20%||20 mins|
|Call Center Skills Test||4.00||Top 30%||16 mins|
|Customer Service Test||4.40||Top 30%||21 mins|
|Telephone Etiquette Certification||4.00||Above Average||13 mins|
|Email Etiquette Certification||3.85||Above Average||14 mins|
|Office Skills Test||3.90||Top 30%||20 mins|
|U.S. English Basic Skills Test||3.60||Above Average||24 mins|