rollie villaflor

rollie villaflor

$30.00  /hr

Zendesk Expert

Lapu-Lapu, Philippines
Data Entry Technical Support Project management Customer support Administrative Support

Overview

I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and

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