Silviu iustinian M.

Account Manager/Customer Support

Timisoara, Romania

$16.67/hr

(5.00)

What's the difference?
Overview

Writing requirements both functional and quality requirements, software requirements specifications.Worked on projects for DFS (german air traffic control), Deutsche Bahn, EADS. Customer support for both hard- and software. Account and Sales Manager for international companies. Management and business consulting.

Work History & Feedback

Translation English to German

“thank you”
3.80
13 hrs @ $12.22/hr
Earned $163

Level 1 Support

No feedback given
5.00
Fixed Price $1

Customer Support/Help Desk Personnel in German

No feedback given

203 hrs @ $9.44/hr
Earned $1,918

German Customer Support

No feedback given

241 hrs @ $7.50/hr
Earned $1,810

eBay Germany

No feedback given

58 hrs @ $11.11/hr
Earned $644
Tests Taken
Name Percentile Score

Customer Service Test

50

Customer Service Test

60

Email Etiquette Certification

77

English Spelling Test (U.S. Version)

75

English Spelling Test (U.S. Version)

48

English Spelling Test (U.S. Version)

96

English To German Translation Skills Test

53

English To German Translation Skills Test

80

English Vocabulary Test (U.S. Version)

54

German Spelling Test

60

German Vocabulary Skills Test

73

MS Excel 2007 Test

63

MS PowerPoint 2007 Test

75

Management Skills Test

74

Management Skills Test

69

Negotiations Skills Test

44

Organizational Behavior Test

82

Telephone Etiquette Certification

72

Telephone Etiquette Certification

83

U.S. English Basic Skills Test

52

Windows XP Test

58