Czarina katrina D.

Czarina katrina D.

Upwork - Elance Recruiting Team Lead - CSR Team Manager - Trainer

Quezon City, Philippines



What's the difference?

I am a Recruiter/ CSR Team Manager/ Trainer specializing in the development and management of GLOBAL VIRTUAL TEAMS. I've worked/ working with the best companies here in Upwork - Global Hires, gDev and Upwork itself.

I see to it that Recruitment targets are met by:

Developing recruitment plans
Creating technical and culture-fit job descriptions
Sourcing the best candidates
Ensuring tests are current and applicable to the job
Assisting in on-boarding
Making Hiring Managers happy!

Note: My oD…


Czarina katrina D. has added 1 portfolio piece. Create an account to review them.

Work History & Feedback

Team Recruiter

“Czar does great work and has been very reliable. I would hire her again in a heartbeat!”
527 hrs

oDesk Recruiter / Project Manager

“We were very lucky to find and hire Czar - she provided us with the greatest value we have received from any ODesk contractor to date. Czar very quickly understood our data collection study and recruited over 50 contractors to carry out the data collection we required. She also used our complex and evolving set of web-based tools to manage the 50+ contractors throughout the study. She was proactive in making suggestions on how to improve the study as well as in letting us know when one of our tools wasn't working and needed to be fixed. Every week she updated us on any ongoing study management issues (e.g., a contractor had trouble installing some of our software or needed to modify their contract in some way). She also sent us nicely formatted weekly reports which we have adopted as our internal mechanism for tracking the data collection study. Czar was also extremely responsive and regularly available through ODesk, email, and chat. Her English writing and overall communication are also excellent - as good or better than many US-based contractors!Overall, Czar was a pleasure to work with and a game changer when it came to recruiting and managing contractors. We'd definitely hire her again at Samsung.”
80 hrs

Global Candidate Scout

“Took another project before completing our screening.”
Fixed Price

30 Articles - Article Writing/Blogging

“Great oDesk Provider. Will hire again for future work. Thank you!”
Fixed Price $33

Need Writers to reply on Travel Posts

“Excellent communication skills and good quality original work was delivered to me on time. Would definately work again.”
Fixed Price $25

Customer Support Team Manager

No feedback given
Fixed Price $60
Tests Taken
Name Percentile Score

Business Writing Skills Certification


Call Center Skills Test


Customer Service Test


Customer Service Test


Email Etiquette Certification


English Spelling Test (U.S. Version)


English Vocabulary Test (U.S. Version)


Internet Marketing Test


Office Skills Test


Telephone Etiquette Certification


Telephone Etiquette Certification


Upwork Readiness Test for Independent Contractors and Company Managers