Walter C.

Walter C.

$6.76  /hr

Customer Support/Workforce Analyst/oDesk Project Recruiter-Team Builde

Imus, Cavite, Philippines
Project management Customer service Creative writing Internet research Recruiting


I have developed a very wide range of customer service skills in the call center industry both for inbound(banking,financial and healthcare accounts), and outbound(sales, collections) programs. I am also an experienced Workforce Analyst for the past one year and a half doing real-time monitoring, generating reports, and solving incidents through a ticket system for Access World wide/E*Trade Financial and Teletech. I have also done legal transcription/abstraction for quite sometime prior to my career in a call center. A writer by hea

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