I have varied and wide experience when it comes to recruitment and customer service. And I have been employed by the top corporations in the US to be their Technical/IT Recruiter or CS Supervisor. My professional experience includes the following: RECRUITMENT: * Local and US full cycle recruitment that includes pre employment check up and background/reference check * Recruited various technologies - from latest to legacy * Knowledgeable with different US working VISA (USC, GC, EAD, H1-B and etc) - who can and can't work legally * Highly skilled in passive recruitment, Boolean, Xray, LinkedIn and etc * Have used different ATS * Other pertinent ... skills needed for recruitment CUSTOMER SERVICE: * Handled teams in general CS, tech support, billing, healthcare and etc * Managed/supervised teams with an average headcount of 25 * Expert in coaching, monitoring, QA and etc * Highly skilled with phone, email and chat support * Worked in HIPAA certified environment * Other pertinent skills needed for customer service For all my projects, I always say "consider it done"
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||4.75||Top 10%||20 mins|
|Resume Writing Skills Test||3.50||Top 20%||13 mins|
|Customer Service Test||4.60||Top 10%||16 mins|
|Telephone Etiquette Certification||4.45||Top 10%||12 mins|
|MS Excel 2003 Test||3.10||Top 30%||32 mins|
|English Vocabulary Test (U.S. Version)||4.60||Top 10%||22 mins|
|English To Tagalog (Filipino) Translation Skills Test||4.40||Above Average||25 mins|
|Email Etiquette Certification||4.00||Above Average||9 mins|
|Office Skills Test||3.90||Top 30%||15 mins|
|English Spelling Test (U.S. Version)||4.75||Top 30%||18 mins|
|U.S. English Basic Skills Test||4.10||Top 20%||24 mins|