My aim is to be one of the more dependable oDesk professionals, providing consistently excellent quality of work. am a results-oriented, knowledgeable and reliable individual, willing to be trained and yet can be depended on to have a few ideas up my sleeve when and where needed. I come to the job with a professional, attitude and the assurance that I can deliver best in class service. I tend to impart my skills and knowledge in HR, customer service, data entry, administrative support and email handling.graphic designing ,photo editing Customer's satisfaction is my guarantee. I want to make it ... seamless for then and of course to my providers as well. I seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I joined the Business Process Outsourcing field and extended my services in the call center Industry managing to have an experience of more than 3 years. I am an expert in Ms Office (creating all sort of analysis through Excel) and to add here, I create remarkable presentations on power point, I am also pretty handy with Ms Visio and Ms Project in order to create flow charts, hierarchies and project scheduling. I believe in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I enjoyed talking to different people and helping them resolve their issues and answer their queries. I am good with Social Media Management. To organize my workday, I use microsoft office calendar and hotnotes. I am trained on Organizational Behavior and Time Management Skills so its not a problem for me to manage tasks. I am creative with creative ideas - a visualizer and also an out of the box thinker. I am multitasking and brainstorm in myself that how much time would it take me to do all the work and I create deadlines to myself and make milestones achievable and share it with my employer too. I am a Professional and I don't overlap my Projects. If I am dedicated to one project. I would rate my English on a level 5 for all the 3 aspects: reading, writing and speech. I have a typing speed of 70 wpm. The Services and Facilities that I provide are: - Order Processing - Online/Offline data entry - Web Research - Email Handling - Customer Support (Phone/Chat/Email) - Telemarketing (Appointment Setting and Survey) - Virtual Assistance - Helpdesk Management - Project Management - MS Office Professional -photo editing -graphic -designing
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|Name||Score (out of 5)||Time to Complete|
|Call Center Skills Test||3.25||Below Average||19 mins|
|English Vocabulary Test (U.S. Version)||2.50||Below Average||21 mins|
|English Spelling Test (U.S. Version)||3.25||Below Average||16 mins|
|U.S. English Basic Skills Test||3.25||Below Average||27 mins|