Venus Sofia
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Venus Sofia

Customer Service Specialist - Your Versatile Employee

$10.00/hr

---, Philippines

Overview

> oDesk ID verified > Dedicated individual- reputation for consistently going beyond what is required > Resourceful in completing projects- ability to multi-task effectively > Superior verbal and written communication skills > Demonstrated aptitude for developing new skills > Proven record of reliability and responsibility > Strong analytical skills- easily assesses condition and implements appropriate intervention >Committed to becoming an asset of every agency one is affiliated with > Recognized for excellent teaching and coaching abilities > Relates well with people from a variety of cultures and socio-economic conditions > Possess special sensitivity to meeting diverse needs in varied situation

Venus Sofia has added 3 portfolio pieces. Create an account to review them.

Work History and Feedback

  • Mar 2015 - Apr 2015

    Gender Tagger
    4.60
    253 hours
    $7.00 / hr
    $1,773.33 earned

  • Jan 2015 - Apr 2015

    Mobile App Email Technical Support Agent
    5.00
    121 hours

  • Sep 2011 - Oct 2013

    Admin to assist w/ Email Handling / Lead Entry into CRM / Chat Monitoring / Order Processing

    No feedback given

    3,951 hours
    $5.56 / hr
    $21,967.54 earned

  • Apr 2011 - Oct 2012

    Personal Assistant
    3.55
    She was great to work with. She moved on to another opportunity. I wish our contract could have continued.
    23 hours
    $3.50 / hr
    $79.97 earned

  • May 2011

    V.A. for a Real Estate Agent
    5.00
    2 hours
    $3.89 / hr
    $9.06 earned

  • Mar 2011 - May 2011

    Virtual Assistant for Real Estate (asap)
    5.00
    Venus was a great VA. She was able to deliver projects on time and always reliable with whatever task given to her. RECOMMENDED!!! Will hire her definitely on future projects.
    233 hours
    $3.00 / hr
    $697.53 earned

  • View More (1)

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Tests

Name Score (out of 5) Time to Complete
Negotiations Skills Test 4.50 Top 10% 16 mins
Help Desk Certification 3.90 Top 10% 31 mins
Email Etiquette Certification 4.55 Top 10% 19 mins
Telephone Etiquette Certification 4.45 Top 10% 21 mins
U.S. Word Usage Test 4.10 Top 20% 30 mins
Social Media Marketing Test 4.40 Top 20% 21 mins
UK English Basic Skills Test 4.40 Top 10% 20 mins
Office Skills Test 4.40 Top 10% 39 mins
Call Center Skills Test 4.10 Top 20% 21 mins
English Vocabulary Test (U.S. Version) 4.60 Top 10% 20 mins
Customer Service Test 4.40 Top 30% 19 mins
English Spelling Test (U.S. Version) 4.90 Top 20% 16 mins
U.S. English Basic Skills Test 4.40 Top 10% 24 mins

Work History

97% Job Success
11,469 hours worked
21 jobs

Availability

Available
Less than 30 hrs/week
24 hrs response time

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