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A Letter To Our Community of Independent Professionals

We love the work you do.

And we’re building the place where you can do even more.

November 23, 2020 - I have known a fundamental truth from my very first day as CEO: that your talent is what makes Upwork special, and I’m proud to have witnessed many incredible professionals launch and grow thriving, independent careers on Upwork. Now, as more and more companies embrace remote work, our team remains focused on a single goal: building the singular destination where you take control of your career, form deep and profitable relationships with clients, and grow an independent business where you do the work you love.

I have personally seen the passion and commitment that every independent professional puts into their work here, and we take the responsibility of supporting your talent—and your business—seriously. That’s why we’ve created tools and journeys that enable you to develop your skills, address your goals, and give you the control and freedom you need for success.

This year, we’ve been developing a steady stream of enhancements to make Upwork work better for you, including additional ways to earn with Project Catalog, faster payouts, Direct Contracts, enhanced Job Success Scores, and our integration with Zoom. But we’re not stopping there when it comes to supporting your success.

We want to give you more ways to expand your relationships and accelerate your career, and that’s why starting in December, we’re changing our program to provide you with free Connects each month and bonus Connects for interviews you win. Every relationship unlocks more opportunity, and you’ll now have more Connects to reach out to clients, win the jobs you want, and make next year your best year on Upwork yet. And stay tuned—we are working on even more improvements for 2021.

These enhancements are just a few of the many ways we're building the best home for you to do the work you love. 

Thank you for contributing your valuable time and energy to our awe-inspiring, thriving work marketplace. It is your contributions that make it amazing.


Hayden Brown

Chief Executive Officer