PE
Phillip E.
Jun 5, 2023
I really appreciated your expertise, Rochelle. You helped us quickly define how to proceed with Mighty Networks and we'll use your followup report as a guide.
Marketing Consultation with Ro H.
Marketing Consultation with Ro H.
The advisement you need to make your journey to a thriving community a smooth one!
> Get guidance on any of my specialties above
> Use the time to brainstorm with a community pro
> Gain insight into community platforms & tools
> Leverage my knowledge to create processes & workflows
> Use my expertise to help hire or manage a community team
> Discuss larger community projects you need help with
WHAT MAKES ME AN ONLINE COMMUNITY EXPERT?
I've launched, grown, & managed communities for startups and multinational brands across various industries. I work with stakeholders to build online communities aligned with their goals - from engagement & retention to product feedback, ideation & customer support. I've also coached founders on community culture and trained support teams to manage private communities and provide unparalleled support on external social platforms, too!
How can I help you to empower your community?
Get personalized advice on:
Content Marketing
Email Marketing
Marketing Strategy
community platforms
community marketing
community operations
community strategy
community engagement
You’re covered with payment protection so you can cancel and get a full refund up to 24 hours before your consultation.
About Ro
Expert Online Community Manager: Strategy, Engagement, Operations
99%
Job Success
1 contract in progress
Los Angeles, United States - 6:56 pm local time
I lead online community efforts that encompass every aspect of the member experience, including community onboarding, community operations (and SOP's), strategy, engagement, community platform selection/setup, membership program management, online event programming, & so much more!
Read more about my experience below 👇🏾
👩🏾💻 I CAN LEAD YOUR...
- Community Strategy (& work as your Fractional Chief Community Officer)
- Membership programs, volunteer programs
- Influencer & creator programs
- Forum moderation
- Training your team on community best practices
- Community management needs, including community engagement and support
- Content planning
- Online event programming
- Community platform selection, non-technical setup & implementation
- Community launch efforts, including new member onboarding
- Community operations, team hiring, training, department reorganization
- Incorporate your social media goals into a broader community strategy
- Community KPI's and reporting
🥇 WHAT MAKES ME AN ONLINE COMMUNITY EXPERT?
+ I have over 10 years of working experience in community, marketing, and support and developed my career and specialties around online community, specifically.
+ I've led teams of community managers across the globe, and I have experience working in cross-functional teams
+ I've launched, grown, and managed communities for startups and multinational brands across various industries. I've even worked with internal Meta (Facebook) teams. I elevate communities of all sizes and stages of growth.
+ I work with stakeholders to build online communities aligned with their goals - from engagement & retention to product feedback, ideation & customer support.
+ I've also coached founders on community culture and trained support teams to manage private communities and provide unparalleled support on external social platforms, too!
+ I'm not a "rock star" or "ninja" or any of those buzzwords what you'd call a "full-stack" community manager as I'm highly skilled in everything that creates an invaluable community experience, including community marketing, community operations, strategy, engagement, community platform selection, membership programs, online event programming, and so much more.
⏳ NEED ADVICE IMMEDIATELY?
Use the option on my profile to book a consultation immediately and get the advisement you need to make your journey to a thriving community a smooth one!
+ Get guidance on any of my specialties above
+ Use the time to brainstorm with a community pro
+ Gain insight on community platforms & tools.
+ Leverage my knowledge to create processes & workflows
+ Use my expertise to help hire or manage a community team
+ Discuss larger or long term community projects you need my help with
👋🏾 IMPORTANT NOTES ON DIVERSITY AND INCLUSION:
I prioritize projects where I can work with teams and brands that embrace diversity within the team. As a Black woman myself, I'm especially eager to work with brands led by diverse teams, women, women of color, and black-owned (or African-American led) / BIPOC startups.
A few Tools & Platforms I'm experienced with:
Trello, Asana, Basecamp, Meet Edgar, SmarterQueue, Sprout Social, Hootsuite,
Airtable, Webflow, Mailchimp, Slack, Discourse, Discord, Reddit, MightyNetworks, Mobilize, Pinterest, Instagram, Twitter, Facebook (business pages, messenger, groups, creator studio), YouTube, Google Docs, Sheets, Forms, Slides, Microsoft Office Suite, Mac Keynote, Adobe Photoshop, Canva, GIF makers, Zendesk, Chat Support.
What to expect
Schedule the consultation
Choose from the freelancer’s available days and times.
Get advice for your custom needs
Share details about your project and what you want to talk about. The freelancer will review and reach out if they have questions.
Join the Zoom meeting
1-on-1 meeting with the freelancer to discuss your needs and project.
Approve the work
The freelancer will finish up the documents you asked for and send them to you for approval:
Before the consultation
Here’s what Ro will need to know before you meet
- Tell me about yourself and your brand/company. Please include any relevant links that I may find helpful.
- What would you like to take away or learn from our call?
- Please include a call agenda (or bullet points) to help keep our session on track!
- Tell me about your community or your vision for a planned community. Please include any relevant links that I may find helpful.
Frequently asked questions
38 reviews
(37)
(1)
(0)
(0)
(0)
LW
Lizzie W.
Apr 12, 2023
Impressed by the depth of Ro's knowledge and enthusiasm. It was a pleasure learning with her.
GH
Greg H.
Apr 5, 2023
Ro adds SO much value every time we talk to her! We always come away with great feedback on the questions we've prepared -- and a ton of other actionable, strategic advice on questions we didn't even know to ask!
GH
Greg H.
Mar 9, 2023
Ro to the rescue again! As we continue moving forward with creating and iterating on our community strategy, we're SO grateful that Ro is available as an invaluable resource!!!
CJ
Cory J.
Mar 9, 2023
Rochelle understood the current project that is in the works and was able to provide insightful information and experience that will allow me to successfully launch an online community that I know will surpass my expectations!
PE
Phillip E.
Jun 5, 2023
60 minute consultation
I really appreciated your expertise, Rochelle. You helped us quickly define how to proceed with Mighty Networks and we'll use your followup report as a guide.
AJ
Andrew J.
May 19, 2023
You will get A Mighty Networks Setup (excluding courses)
BEST experience ever working with RO! She was very detailed and helpful throughout the process! THANK YOU
LW
Lizzie W.
Apr 12, 2023
60 minute consultation
Impressed by the depth of Ro's knowledge and enthusiasm. It was a pleasure learning with her.
GH
Greg H.
Apr 5, 2023
60 minute consultation
Ro adds SO much value every time we talk to her! We always come away with great feedback on the questions we've prepared -- and a ton of other actionable, strategic advice on questions we didn't even know to ask!
GH
Greg H.
Mar 9, 2023
60 minute consultation
Ro to the rescue again! As we continue moving forward with creating and iterating on our community strategy, we're SO grateful that Ro is available as an invaluable resource!!!