PxPixel

You will get a great customer experience center with Zendesk

Danilo S.
Danilo S.
This project $200
  • Delivery Time 3 days
  • Live Consultation (Minutes) 200
Upwork Payment Protection

Fund the project upfront. Danilo gets paid once you are satisfied with the work.

Project details

We will build a customer experience center using Zendesk platform for your business. I'll guide you in how to implement the solution for your business and provide you with an initial setup so you can scale later according to your needs.  
Industry eCommerce, Logistics & Supply Chain Management, Software, Telecommunications

Project steps

  • 1
    Initial meeting

    To better understand your infrastructure. You help me with the information about the current customer experience or sales management.

  • 2
    Design / Optimization of solution.

    It will be to confirm the flow of the process and availability of integrations for websites in your side for the chat.

  • 3
    Delivery of the solution

    With the previous information I'll implement the solution and I'll send you for your approval.

Requirements

  • 1
    Please provide details about your customer experience or sales management platform and what do you want to improve.

Frequently asked questions

About Danilo

Danilo S.
Experienced technical architect and digital initiatives consultant
Experienced technical architect and digital initiatives consultant
Rising Talent
Miami, FL - 5:55 am local time
I am a fluent English professional specialized in leading telecommunications and agile software development teams with a master in Engineering Management

I have more than nine years of professional experience in the technological industry, including about five years of specific experience in telecommunications projects as Project Manager for 50k+ USD budget projects and Account Manager for key customers managing the entire sales streamline from lead generation to negotiation and conflict resolution. Lately, I've been specializing in agile software development and cloud applications for companies in the U.S. as an entrepreneur working with a dedicated and motivated team of people. My entrepreneurial endeavors have been recognized by MIT and the U.S. Department of State.

Also I pride myself in the ability to translate customer requirements into technical specifications to deliver the best solutions. Furthermore, I aim to always deliver a job well before a deadline.

I look forward to working with you and helping you streamline your tasks to improve your business productivity.