HM
Hayam M.
Jun 5, 2024
A professional virtual assistant
Thank you for doing your best.
You will get 40 hours of quality customer services and admin work every week.
Top Rated
You will get 40 hours of quality customer services and admin work every week.
Bronze
10 hours of customer service or administrative support.
- Delivery Time 5 days
- Number of Hours of Work 10
5 days
delivery —
Sep 23, 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Dianah gets paid once you are satisfied with the work.
Project details
You will get quality virtual assistant services in both customer service and administrative work. Having worked as a professional customer service and administrative representative for the past 11 years I want to provide businesses with top-notch services to help them realize their business goals, keep their customers happy, and coming back for repeat business while supporting their teams for maximum productivity and efficiency.
Industry
Business, Consumer Goods, Ecommerce, Education, Environmental, Financial Services/Banking, Government & Public Sector, Health & Wellness, Hospitality & Tourism, Insurance, Kids & Family, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Medical & Pharmaceutical, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
Amazon, eBay, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$90
|
Standard
$160
|
Advanced
$280
|
|---|---|---|---|
| Delivery Time | 5 days | 5 days | 5 days |
Number of Hours of Work | 10 | 20 | 40 |
Optional add-ons
You can add these on the next page.
Additional Hour of Work
+$9
14 reviews
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ZY
Zeta Y.
Oct 16, 2023
Virtual Assistant for Coaching business
Dianah has been an absolute Godsend. Intelligent, proactive and highly competent, I can trust that anything admin-related will get done without me having to ask or chase. I recommend Dianah to anyone who wants to know their admin and project-based tasks are in safe and capable hands.
HM
Hayam M.
Apr 17, 2023
Customer Service & Email Support
We worked with her for many years. She is very professional and easy to work with. We might hire her after a few months or so when we need her help again.
AP
Ana P.
Mar 22, 2023
VA for Online Course
We hired Diana to assist with some ops asks for a 10-week course. She was excellent - she's well organized, does a great job with her work, and was extremely easy to communicate with. So happy we found her. Highly recommend!
JK
Jeff K.
Oct 10, 2022
Customer Service Representative
About Dianah
Customer Support Specialist (12 yrs experience)| E-comm|Amazon|Airbnb
100%
Job Success
Nairobi, Kenya - 6:53 pm local time
Looking for a Customer Support Professional who can provide excellent customer support services through email, chat, social media, and phone? Having worked as a Customer Support Specialist for the past 12 years, I have provided these services and more to a large range of businesses all over the globe.
Working closely with business owners, and as a business owner myself I understand you want to provide the absolute best service possible to your customers and other stakeholders. Customer service has been the leading competitive edge for many businesses in this error of digital businesses and nothing helps a business more than a repeat/loyal customer and organic referrals. It's from this knowledge that I base my efforts on. I aim to provide businesses with the best customer service possible.
When you work with me, you are not just working with another employee, but with a person that will treat your business as their own. I value responsibility, integrity, accountability, and quality work - I'm a kingdom person, and understand the importance of excellence in everything I do.
If you think, we could be a good fit then invite me for a chat and let us discuss your project further.
Steps for completing your project
After purchasing the project, send requirements so Dianah can start the project.
Delivery time starts when Dianah receives requirements from you.
Dianah works on your project following the steps below.
Revisions may occur after the delivery date.
Send the project for review
Once I'm done with the project, I will send it to you for a review.
Quality check
We can get on a 10minutes call or chat to check if every requirement has been met and if there are any questions or requests.