You will get a Reliable and Professional Virtual Assistant for Your Administrative Tasks
You will get a Reliable and Professional Virtual Assistant for Your Administrative Tasks
Project details
Thanks for stopping by!
Looking for a General Virtual Assistant who wears many hats? Welcome Aboard!
I'm a Professional Virtual Assistant with over 5 years of experience. As a General Virtual Assistant and Data Entry specialist, I am confident in my ability to provide excellent support to my clients for various tasks. My expertise lies in handling administrative tasks, effectively organizing and inputting data, and accurately transcribing audio and video files. I possess both timely communication and great organizational skills. Besides, I am both a highly proactive and hardworking person whose clear focus is to maintain both accurate and efficient operations.
KEY SKILLS:
• Email Management ( Create folders and filters on GMAIL, Create templates, Delegate Emails, Scheduling Emails)
• Calendar Management
• Project Management
• Expense Reporting
• Social Media Maintenance (Facebook, Twitter, LinkedIn, Instagram, TikTok)
• Social Media Management
• Data Security
• Excel and Google Sheets
• Research
• Lead Generation
• Travel Management
• Online Purchases
• Event Planning
• Back Office Skills
-Transcription
Contact me with Confidence!
Looking for a General Virtual Assistant who wears many hats? Welcome Aboard!
I'm a Professional Virtual Assistant with over 5 years of experience. As a General Virtual Assistant and Data Entry specialist, I am confident in my ability to provide excellent support to my clients for various tasks. My expertise lies in handling administrative tasks, effectively organizing and inputting data, and accurately transcribing audio and video files. I possess both timely communication and great organizational skills. Besides, I am both a highly proactive and hardworking person whose clear focus is to maintain both accurate and efficient operations.
KEY SKILLS:
• Email Management ( Create folders and filters on GMAIL, Create templates, Delegate Emails, Scheduling Emails)
• Calendar Management
• Project Management
• Expense Reporting
• Social Media Maintenance (Facebook, Twitter, LinkedIn, Instagram, TikTok)
• Social Media Management
• Data Security
• Excel and Google Sheets
• Research
• Lead Generation
• Travel Management
• Online Purchases
• Event Planning
• Back Office Skills
-Transcription
Contact me with Confidence!
Project Type
Data Entry, Ecommerce Management, Project Management, Virtual Assistance, Customer Support, OtherWhat's included
| Service Tiers |
Starter
$10
|
Standard
$40
|
Advanced
$100
|
|---|---|---|---|
| Delivery Time | 1 day | 2 days | 4 days |
Number of Revisions | 1 | 2 | 3 |
7 reviews
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This project doesn't have any reviews.
PM
Patricia M.
Feb 10, 2025
Airbnb Help
PM
Patricia M.
Aug 29, 2024
Airbnb Help
Josephine is very professional and knows what she is doing. She goes over and above her duty to ensure a job well done. I look forward to working with her again.
VG
Vishal G.
Jun 27, 2024
Airbnb Property Search
Horrible, this seller is a scam. Do not work with her. She does not follow any directions. Stay away
AF
Adnan F.
Sep 9, 2023
Data Entry (Fixed Hours) - Application Deadline - September 6, 4PM GMT
LT
Lisa T.
Jul 17, 2023
Virtual Assistance - Research and compiling list
Josephine is friendly, professional, and produces quality work. Her online research work saved me a lot of time. Would definitely recommend.
About Josephine
Airbnb Virtual Assistant|24/7 Guest Communication &Property Management
100%
Job Success
Nairobi, Kenya - 3:51 pm local time
𝐈 𝐬𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐳𝐞 𝐢𝐧 𝐠𝐮𝐞𝐬𝐭 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, 𝐥𝐢𝐬𝐭𝐢𝐧𝐠 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧, 𝐝𝐲𝐧𝐚𝐦𝐢𝐜 𝐩𝐫𝐢𝐜𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐜𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐧𝐠 𝐜𝐥𝐞𝐚𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐦𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞, 𝐡𝐞𝐥𝐩𝐢𝐧𝐠 𝐡𝐨𝐬𝐭𝐬 𝐚𝐧𝐝 𝐩𝐫𝐨𝐩𝐞𝐫𝐭𝐲 𝐦𝐚𝐧𝐚𝐠𝐞𝐫𝐬 𝐦𝐚𝐱𝐢𝐦𝐢𝐳𝐞 𝐛𝐨𝐨𝐤𝐢𝐧𝐠𝐬, 𝐫𝐞𝐝𝐮𝐜𝐞 𝐠𝐮𝐞𝐬𝐭 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭𝐬, 𝐚𝐧𝐝 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐝𝐚𝐲-𝐭𝐨-𝐝𝐚𝐲 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬.
𝐇𝐨𝐰 𝐈 𝐇𝐚𝐯𝐞 𝐇𝐞𝐥𝐩𝐞𝐝 𝐇𝐨𝐬𝐭𝐬 𝐋𝐢𝐤𝐞 𝐘𝐨𝐮:
✔ Increased 𝟓-𝐬𝐭𝐚𝐫 𝐠𝐮𝐞𝐬𝐭 𝐫𝐞𝐯𝐢𝐞𝐰𝐬 by 40% through excellent communication and problem resolution.
✔ 𝐑𝐞𝐝𝐮𝐜𝐞𝐝 𝐜𝐚𝐧𝐜𝐞𝐥𝐥𝐚𝐭𝐢𝐨𝐧 𝐫𝐚𝐭𝐞𝐬 by 30% by optimizing pricing and calendar management.
✔ 𝐑𝐞𝐝𝐮𝐜𝐞𝐝 𝐠𝐮𝐞𝐬𝐭 𝐫𝐞𝐬𝐩𝐨𝐧𝐬𝐞 𝐭𝐢𝐦𝐞𝐬 by 50% with automated messaging and proactive engagement.
✔ 𝐁𝐨𝐨𝐬𝐭𝐞𝐝 𝐨𝐜𝐜𝐮𝐩𝐚𝐧𝐜𝐲 𝐫𝐚𝐭𝐞𝐬 by 25% through dynamic pricing and listing optimization.
✔ 𝐑𝐞𝐝𝐮𝐜𝐞𝐝 𝐝𝐨𝐮𝐛𝐥𝐞 𝐛𝐨𝐨𝐤𝐢𝐧𝐠𝐬 by 100% through meticulous calendar and booking management.
𝐌𝐲 𝐊𝐞𝐲 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬:
📌 𝐆𝐮𝐞𝐬𝐭 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐌𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠 – Quick, professional, and friendly responses that enhance guest experiences.
📌 𝐆𝐮𝐞𝐬𝐭 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 – Facilitating seamless check-ins/outs, handling inquiries, resolving issues, and ensuring positive guest experiences.
📌 𝐂𝐡𝐚𝐧𝐧𝐞𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 – Managing Airbnb, VRBO, Booking.com, and direct booking websites via Hospitable, Guesty, and Lodgify.
📌 𝐑𝐞𝐬𝐞𝐫𝐯𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 – Handling bookings, cancellations, and availability updates.
📌 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 – Preventing double bookings and optimizing occupancy.
📌 𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 & 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 – Using Property Management Systems (PMS) like Pricelabs, Beyond Pricing, AppFolio and AirDNA to adjust pricing for maximum profitability.
📌 𝐂𝐡𝐚𝐧𝐧𝐞𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 – Managing Airbnb, VRBO, Booking.com, and direct booking websites via Hospitable, Guesty, and Lodgify.
📌 𝐋𝐢𝐬𝐭𝐢𝐧𝐠 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 – Writing compelling descriptions, selecting high-ranking keywords, and ensuring high-quality images.
📌 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠 & 𝐌𝐚𝐢𝐧𝐭𝐞𝐧𝐚𝐧𝐜𝐞 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 – Scheduling cleanings and ensuring smooth turnovers.
📌 𝐂𝐡𝐞𝐜𝐤-𝐢𝐧 & 𝐂𝐡𝐞𝐜𝐤-𝐨𝐮𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 – Providing guests with seamless check-in and check-out instructions.
📌 𝐑𝐞𝐟𝐮𝐧𝐝 & 𝐃𝐢𝐬𝐩𝐮𝐭𝐞 𝐑𝐞𝐬𝐨𝐥𝐮𝐭𝐢𝐨𝐧 – Handling claims professionally to protect your revenue.
📌 𝐆𝐮𝐞𝐬𝐭 𝐒𝐜𝐫𝐞𝐞𝐧𝐢𝐧𝐠 & 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲 𝐂𝐡𝐞𝐜𝐤𝐬 – Ensuring responsible guests and preventing damages.
📌 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 & 𝐑𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 – Tracking income, expenses, and key rental metrics.
📌 𝐏𝐫𝐨𝐛𝐥𝐞𝐦 𝐒𝐨𝐥𝐯𝐢𝐧𝐠 & 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐚𝐭𝐢𝐨𝐧 - handling any issues that may arise quickly and efficiently.
𝐓𝐨𝐨𝐥𝐬 𝐈 𝐔𝐬𝐞:
✅ 𝐓𝐚𝐬𝐤 & 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐑𝐌: Trello, Monday.com, Airtable, Turno, Breezeway, Asana,
✅ 𝐄𝐦𝐚𝐢𝐥 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧: Gmail, Microsoft Teams, Outlook, Zoom, Slack,
✅ 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲 & 𝐁𝐨𝐨𝐤𝐤𝐞𝐞𝐩𝐢𝐧𝐠: Google Sheets, Microsoft Excel
✅ 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐢𝐧𝐠 & 𝐂𝐚𝐥𝐞𝐧𝐝𝐚𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Google Calendar, Calendly, Microsoft Outlook
✅ 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 - LinkedIn, Sales Navigator, Apollo.ai, GetProspect
✅ 𝐃𝐲𝐧𝐚𝐦𝐢𝐜 𝐏𝐫𝐢𝐜𝐢𝐧𝐠 & 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Pricelabs, Beyond, AirDNA
✅ 𝐏𝐫𝐨𝐩𝐞𝐫𝐭𝐲 & 𝐁𝐨𝐨𝐤𝐢𝐧𝐠 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Guesty, Lodgify, Hostaway, OwnerRez
𝐖𝐡𝐲 𝐇𝐢𝐫𝐞 𝐌𝐞?
✔ 𝐑𝐞𝐥𝐢𝐚𝐛𝐥𝐞 & 𝐓𝐫𝐮𝐬𝐭𝐰𝐨𝐫𝐭𝐡𝐲 – Handling sensitive guest information and property details with confidentiality.
✔ 𝐃𝐞𝐭𝐚𝐢𝐥-𝐎𝐫𝐢𝐞𝐧𝐭𝐞𝐝 & 𝐎𝐫𝐠𝐚𝐧𝐢𝐳𝐞𝐝 – Ensuring no booking is missed and every guest is satisfied.
✔ 𝐏𝐫𝐨𝐛𝐥𝐞𝐦-𝐒𝐨𝐥𝐯𝐞𝐫 – Proactively handling and resolving issues and streamlining operations to keep your rental running smoothly.
✔ 𝐓𝐞𝐜𝐡-𝐒𝐚𝐯𝐯𝐲 & 𝐀𝐝𝐚𝐩𝐭𝐚𝐛𝐥𝐞 – Proficient in various PMS and channel management tools.
Let’s discuss how I can help your short-term rental business run more efficiently. Click "𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛" or send a message and I'll respond to you immediately.
Steps for completing your project
After purchasing the project, send requirements so Josephine can start the project.
Delivery time starts when Josephine receives requirements from you.
Josephine works on your project following the steps below.
Revisions may occur after the delivery date.
Step 1
I will go through the job requirements and contact you prior to starting the project if I need more explanation.
Step 2.
I will work on your project within the agreed timeframe.