You will get a satisfactory Customer service to improve customer's engagement and sales
You will get a satisfactory Customer service to improve customer's engagement and sales
Project details
With my 5+ years as a Customer Service & Call Center Sales Agent, your customers will get satisfactory customer support and service which will greatly improve customer engagement. I will be that happy bridge between your customer and your Company/Business and I will help you build that healthy customer relationship you've always wanted.
As a Call Center Sales Agent, I will professionally process orders and payments, make and answer large amounts of Outbound and Inbound calls daily.
With my great communication skills, I will identify customer's need, provide adequate alternatives/solutions and upsell products and services at any given opportunuty to improve sales and overall business growth.
I CAN DO ALL THESE WITH MINIMAL OR NO SUPERVISION AND FOR MY STANDARD PLAN, I PROVIDE A 2 HOURS FREE TRIAL!
As a Call Center Sales Agent, I will professionally process orders and payments, make and answer large amounts of Outbound and Inbound calls daily.
With my great communication skills, I will identify customer's need, provide adequate alternatives/solutions and upsell products and services at any given opportunuty to improve sales and overall business growth.
I CAN DO ALL THESE WITH MINIMAL OR NO SUPERVISION AND FOR MY STANDARD PLAN, I PROVIDE A 2 HOURS FREE TRIAL!
Industry
Arts, Business, Consumer Goods, Cryptocurrency & Blockchain, Cybersecurity, Ecommerce, Education, Environmental, Financial Services/Banking, Games, Government & Public Sector, Health & Wellness, Hospitality & Tourism, Insurance, Kids & Family, Legal, Logistics & Supply Chain Management, Manufacturing, Media & Entertainment, Medical & Pharmaceutical, Music, News, Nonprofit, Real Estate, Retail & Wholesale, Society & Culture, Sports & Recreation, Technology & Internet, Transportation & AutomotivePlatform
Amazon, Etsy, ShopifyLanguage
EnglishWhat's included
| Service Tiers |
Starter
$30
|
Standard
$80
|
Advanced
$130
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Hours of Work | 8 | 24 | 40 |
Optional add-ons
You can add these on the next page.
Fast Delivery
+$10
Additional Hour of Work
+$4About Queen
Ecommerce Customer Service
Ikeja, Nigeria - 1:01 am local time
Are you tired of scrolling down various freelancers profile but can't seem to find that perfect fit for your business goals? Do you seek that Empathetic," Problem-solver", "People-First" skilled employee to manage Irate customers and carry out all assigned administrative tasks? Or do you need that Professional freelancer to help you and your organization build a healthy customer relationship, nurture new leads and prospect, converting them into loyal customer??
Then "HELLO" I can assure you that you've come to the right profile.
Allow me to take your customer satisfaction rate to a greater level, making you a force to reckon with among all competition, automatically boost your everyday sales, increase revenue and improve your brand image.
With a 3+ track record of valuable experience in handling escalation cases, building customer service processes from, ground up, resolving conflict, handling email and chat support, answering all questions on product and services and nurturing leads and successfully turning them to loyal customers, I am ready to take up new challenges at your organization.
.
I am efficient in:
*Customer Retention
*Email, Phone and Chat Support
*Inbound and Outbound Calling
*B2B
*Cold Calling
*Communication
*Analytical Thinking
*Empathy
*Persuasive Speaking
*Lead Nurturing and Prospect Conversion
*Offering Product/Service Recommendation
My bubbly, cheerful and positive attitude coupled with my great listening and English speaking proficiency has always come in handy for me in achieving overall success rate.
I have good working Knowledge of:
*Zendesk
*Intercom
*Webmail
*Freshdesk
*Zapier
*Microsoft Office
*Google Suite
*Salesforce
*Hubspot
*Slack
*Trello
*Monday.Com
*Asana
I'm available to get onboard with your team immediately.
Steps for completing your project
After purchasing the project, send requirements so Queen can start the project.
Delivery time starts when Queen receives requirements from you.
Queen works on your project following the steps below.
Revisions may occur after the delivery date.
Free trial
2 hours free trial available only for Standard plan