You will get a great customer experience center with Zendesk

Danilo S.
Danilo S.

You will get a great customer experience center with Zendesk

Danilo S.
Danilo S.

What's included $200

  • Delivery Time3 days
  • Live Consultation (Minutes)200
3 days delivery — Nov 29, 2022
Revisions may occur after this date.
Upwork Payment Protection

Fund the project upfront. Danilo gets paid once you are satisfied with the work.

Project details

We will build a customer experience center using Zendesk platform for your business. I'll guide you in how to implement the solution for your business and provide you with an initial setup so you can scale later according to your needs.  
Industry eCommerce, Logistics & Supply Chain Management, Software, Telecommunications
What's included $200 These options are included with the project scope.
  • Delivery Time3 days
  • Live Consultation (Minutes)200

Frequently asked questions

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Rating breakdown


Vadim M.
May 29, 2021
Image survey Excellent and fabulous work! Swiftly efficiently and without mistakes.  

About Danilo

Danilo S.
Experienced project manager and solutions architect for data projects
Experienced project manager and solutions architect for data projects
100% Job Success
Miami, United States - 1:54 pm local time
I am a professional fluent English speaker specializing in the design and architecting of cloud-native applications. Also, with experience in data analysis and presentation for data warehouses or lakes by effectively managing multi-disciplinary teams under agile methodologies for projects with + $40M USD budgets.

Some of my services.

☁️Cloud Services:
- Consulting for infrastructure or legacy systems migrations.
- Design of solutions for web-native applications (using Kubernetes or native AWS technologies).
- Design of solutions based on serverless infrastructure.
- Cost Optimization for your existing network.
- Cloud Infrastructure Audits for security and governance.

- Open AI Codex and GPT-3 API consultation.
- Consulting of potential solutions scenarios.
- Audit of data warehouses/lakes.
- Design of cloud strategy and data governance.
- Design of solutions based on existing ML/AI algorithms.
- Testing and implementation of specific algorithms.

💾Data Science
- Data audits
- Data analysis and mining.
- Data management and storage consultation.
- SQL and NoSQL database integration for web projects/mobile apps.
- ETL pipeline consultation, design and implementation.
- A/B testing and other experimentation.

📈Business Process and Innovation.
- Experimentation for a new process
- MVP for applications.
- Market analysis for new technologies.
- Rapid prototyping for mobile apps and web apps.

- Consultancy and design to build MVPs for web/mobile apps.
- Blockchain applications in the cloud (AWS, Nvidia, Microsoft)
- Monetization consultancy for apps.

I pride myself on my ability to translate customer requirements into technical specifications to deliver the best solutions. Furthermore, I aim to provide a job well before a deadline consistently.

I look forward to working with you and helping you streamline your tasks to improve your business productivity.

Steps for completing your project

After purchasing the project, send requirements so Danilo can start the project.

Delivery time starts when Danilo receives requirements from you.

Danilo works on your project following the steps below.

Revisions may occur after the delivery date.

Initial meeting

To better understand your infrastructure. You help me with the information about the current customer experience or sales management.

Design / Optimization of solution.

It will be to confirm the flow of the process and availability of integrations for websites in your side for the chat.

Review the work, release payment, and leave feedback to Danilo.