You will get a UX video review of your customer onboarding process.

Nathan P.
Nathan P.

Let a pro handle the details

Buy Other Design services from Nathan, priced and ready to go.

You will get a UX video review of your customer onboarding process.

Nathan P.
Nathan P.

Let a pro handle the details

Buy Other Design services from Nathan, priced and ready to go.

Project details

You have less than 5 minutes to convince your next SaaS customer they should hang around.

If they don't get it, you can say goodbye... Don't let this happen. Get a personalised review of your SaaS, with a focus on the first few minutes of your customer journey.

I'll provide a video review detailing all areas of friction within your signup and onboarding flow. I'll tell you where the problem areas are and offer guidance on how to fix them.

The videos are usually around 15 minutes in length, depending on the complexity of your onboarding.

All video reviews will be sent within two business days, but usually in much less.

Don't forget to send me a link to your SaaS landing page.

Cheers!
Nathan

What's included $89

These options are included with the project scope.

$89
  • Delivery Time 2 days
  • Number of Revisions 0
Nathan P.

About Nathan

Nathan P.
UX and Product Design | Digital User Experience | Usability Consultant
Hoyo de Manzanares, Spain - 10:56 pm local time
I'm a senior user experience designer with a successful exit from my own SaaS. For almost 20 years, I've studied how SaaS customers interact with products like yours. This allows me to find quick solutions to problems that are stalling your growth.

Typically, my clients are established SaaS businesses that have built up UX debt over time. Often, they have never worked with a UX designer, and in most cases the software was designed by the development team. I bring order where there is none and I believe it's always possible to add more value to your software and achieve better outcomes for you and your customers.

I want your customers to:

• Enjoy using your software without having to think… too much.
• To instinctively know their way around your product.
• Benefit from using your software.

As well as working with established SaaS businesses, I also help fledgling startups. I quickly get their UX to a good place. This can help with investors, growth, and a more mature product, ahead of time. I’ve worked with brands such as BBVA, Content Thread, Moraware, First Officer and many more.

I wear many hats in my role as UX and Product designer; roles such as – design architect, researcher, fault finder, and experience design expert. I know what it takes to steer software through its complete lifecycle and stay on budget. How? Typically, I work in weekly sprints, which means your costs are fixed and your deliverables are guaranteed. No surprises.

I love making professional acquaintances, so reach out if you want to talk about user experience, digital products, design, or my passion – mountain biking.

Specialities: UX design, digital products, user experience design, SAAS, software companies, freelancer, consultant, advisor, problem solver.

Steps for completing your project

After purchasing the project, send requirements so Nathan can start the project.

Delivery time starts when Nathan receives requirements from you.

Nathan works on your project following the steps below.

Revisions may occur after the delivery date.

Receive SaaS URL

Review the onboarding in video format and notify you via Upwork.

Review the work, release payment, and leave feedback to Nathan.