JP
Jess P.
Jun 21, 2024
Looking For Marketers To Test Our Software
Hayleigh was great! Can highly recommend working with her ⭐️⭐️⭐️⭐️⭐️
You will get a perfect support desk tool implemented for your organization
You will get a perfect support desk tool implemented for your organization
Basic
Basic helpdesk set up.
- Delivery Time 2 days
- Number of Revisions 0
- Documentation
2 days
delivery —
Sep 10, 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Hayleigh gets paid once you are satisfied with the work.
Project details
I am Freshworks specialist with expertise in customer relationship management, customer service and CRM Platforms like Freshworks, and Freshsales to help scale your sales and customer service.
I will ensure you have an optimized helpdesk / CRM for your requirements, with best practices implemented for both user experience and for customer journey's.
The services I offer are:
✅Account set up
✅SLA's and automation
✅Product portal customization
✅Analytics
✅Multi channel communication set up
✅3rd party app integration
✅Email templates
✅Bot building
✅Customization
✅And many more......
I will ensure you have an optimized helpdesk / CRM for your requirements, with best practices implemented for both user experience and for customer journey's.
The services I offer are:
✅Account set up
✅SLA's and automation
✅Product portal customization
✅Analytics
✅Multi channel communication set up
✅3rd party app integration
✅Email templates
✅Bot building
✅Customization
✅And many more......
Support & IT Services
CRM Customization & Development, Helpdesk & Technical Support, Consultation, OtherDevice
Desktop/LaptopOperating System
WindowsCloud Platforms
Google Cloud Platform, OtherWhat's included
| Service Tiers |
Starter
$100
|
Standard
$150
|
Advanced
$300
|
|---|---|---|---|
| Delivery Time | 2 days | 3 days | 5 days |
Number of Revisions | 0 | 1 | 2 |
Remote Connection Support | - | - | - |
Documentation |
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AF
Andreas F.
Mar 15, 2023
Setup Fresh Desk/Fresh service automations
About Hayleigh
Applications Support Specialist & Digital Media Specialist
100%
Job Success
Johannesburg, South Africa - 5:00 am local time
Having worked in the travel industry for 5 years, specifically in the Car Rental and vehicle sales industry, I have applied my skills in operations and sales & marketing departments to deliver results for my clients.
I am proficient in various systems and platforms, including Google Workplace, Google Ads, Facebook, Instagram, Mailchimp & Survey Monkey, Freshworks Products, 3CX & Call flow designer, and LinkedIn. I also collaborate with selected web development companies to manage custom web application projects, ensuring that the end product is tailored to your organization's requirements and provides enhanced operational efficiency.
My key focus within a project is to achieve the outlined goals in the most effective way possible. I always strive to find the best solutions for my clients, implement automation into workflows, and deliver functional processes that provide the desired results.
I look forward to hearing how I can help your business achieve its goals and provide efficient solutions to your digital marketing needs. Contact me to discuss how we can work together for your success.
Steps for completing your project
After purchasing the project, send requirements so Hayleigh can start the project.
Delivery time starts when Hayleigh receives requirements from you.
Hayleigh works on your project following the steps below.
Revisions may occur after the delivery date.
Complete consultation
All requirement will be gathered and project scoped with timeline
Account information and content
You will receive a list of information that will need to be provided before commence with the project