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You will get a professional Computer Technician

Oliver M.
Oliver M.
1 contract in progress
Preview imagePreview image

Let a pro handle the details

Buy Support & IT services from Oliver, priced and ready to go.

You will get a professional Computer Technician

Oliver M.
Oliver M.
1 contract in progress

What's included $30

30

One-Time Fixed

  • Delivery Time 1 day
  • Number of Revisions 0
    • Remote Connection Support
    • Documentation
1 day delivery — Oct 11, 2024
Revisions may occur after this date.
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Upwork Payment Protection
Fund the project upfront. Oliver gets paid once you are satisfied with the work.
Preview imagePreview image

Let a pro handle the details

Buy Support & IT services from Oliver, priced and ready to go.

Project details

You will get professional support to fix your computer problems.

I worked as Senior System Administrator in Singapore for 5 years. I also worked in a call center supporting Dell Computer consumers in the US and in different remote computer repair online supporting US customers. With 20+ years of experience in the computer industry, I am confident that I can fix any computer issues.
Support & IT Services
Helpdesk & Technical Support, Consultation
Device
Desktop/Laptop
Operating System
Windows
Cloud Platforms
Alibaba Cloud, Amazon Web Services, Dell Technologies Cloud, Google Cloud Platform, SaaS, Salesforce, Other
What's included $30 These options are included with the project scope.
$30
  • Delivery Time 1 day
  • Number of Revisions 0
    • Remote Connection Support
    • Documentation
Oliver M.

About Oliver

Oliver M.
Technical Support Specialist w/ Web Dev, Helpdesk & VA experience.
1 contract in progress
Baguio City, Philippines - 7:00 am local time

Experienced Helpdesk Professional with a track record of over 10 years in technical support and customer service. Proficient in diagnosing and resolving a diverse range of technical issues encompassing both hardware and software. Demonstrated expertise in providing exceptional customer support to clients in the United States and Singapore, delivering solutions both remotely and in a call center environment.

Skills & Expertise:

• Extensive experience in diagnosing, troubleshooting, and resolving client issues related to hardware and software maintenance, installations, and upgrades.
• Outstanding communication and presentation skills, enabling swift identification and resolution of technical issues and concerns.
• Adept at working independently or collaboratively within group settings.
• Capable of providing comprehensive computer support across all facets with ease.

Professional Experience:

• Systems Administrator, Singapore (3 years)
• Computer Technician, Singapore (5 yers)
• Remote Technical Support and Consultant, UniGroup Marketing (5 years)
• Remote Technical Support, Solutions Republic (3 years)
• Remote Technical Support, My Cured Computer (1 year)
• Technical Support II, Dell Call Center (1 year)

This overview underscores my proficiency in providing robust technical support, coupled with my extensive background in various professional roles. I look forward to discussing how my skills align with your organization's needs.

Steps for completing your project

After purchasing the project, send requirements so Oliver can start the project.

Delivery time starts when Oliver receives requirements from you.

Oliver works on your project following the steps below.

Revisions may occur after the delivery date.

Provide Contact Number

Provide a contact number so I can call and guide you with the next step and proceed with the troubleshooting.

Review the work, release payment, and leave feedback to Oliver.