FA
Faith Veronica A.
Jul 31, 2024
Cons EN M365 Family Support - Fixed Price
You will get experienced Technical and IT Support for Windows
Top Rated
You will get experienced Technical and IT Support for Windows
- Delivery Time 2 days
- Number of Revisions 2
- Remote Connection Support
2 days
delivery —
Sep 10, 2024
Revisions may occur after this date.
Upwork Payment Protection
Fund the project upfront. Jamsad gets paid once you are satisfied with the work.
Project details
✅Diagnose and remove all variants of virus and malware: Spyware, Trojans, PUPs, and rootkit infections.
✅Update security software, and install the latest Windows updates and patches.
✅Optimize firewalls and Windows security settings.
✅Clean up, secure, and optimize browser settings.
✅Resolve complex operating system issues, like frequent crashes/freezing, inability to boot, blue or black screen errors.
✅Resolve complex driver related issues for the connected devices
✅Update security software, and install the latest Windows updates and patches.
✅Optimize firewalls and Windows security settings.
✅Clean up, secure, and optimize browser settings.
✅Resolve complex operating system issues, like frequent crashes/freezing, inability to boot, blue or black screen errors.
✅Resolve complex driver related issues for the connected devices
Support & IT Services
Helpdesk & Technical Support, Consultation, OtherDevice
Desktop/LaptopOperating System
WindowsCloud Platforms
Amazon Web ServicesWhat's included
| Service Tiers |
Starter
$15
|
Standard
$30
|
Advanced
$50
|
|---|---|---|---|
| Delivery Time | 2 days | 1 day | 1 day |
Number of Revisions | 2 | 5 | 6 |
Remote Connection Support | |||
Documentation | - |
335 reviews
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SD
Shinjita D.
Jul 27, 2024
Laptop Troubleshooting and Software Fix
I hired Jamsad to troubleshoot and fix several issues on my laptop, and I couldn't be more satisfied with the service provided. From the very beginning, he demonstrated a high level of professionalism and expertise. The laptop was experiencing multiple issues, including slow performance, software crashes, and connectivity problems. Jamsad conducted a thorough diagnosis, quickly identifying the root causes of these problems. The troubleshooting process was comprehensive, covering hardware checks and software evaluations. He not only fixed the existing issues but also optimized the system for better performance, installing necessary updates and removing redundant software.
The entire project was completed within the agreed timeframe, answering all my questions and giving tips on how to maintain the laptop's performance. His technical skills, attention to detail, and customer-centric approach makes him an outstanding choice for anyone in need of reliable IT support. Highly recommend!!! :)
Thanks again for the help :)
The entire project was completed within the agreed timeframe, answering all my questions and giving tips on how to maintain the laptop's performance. His technical skills, attention to detail, and customer-centric approach makes him an outstanding choice for anyone in need of reliable IT support. Highly recommend!!! :)
Thanks again for the help :)
PD
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About Jamsad
Technical Support | IT Helpdesk | Digital Marketing Specialist
100%
Job Success
Manjeri, India - 8:27 am local time
Skills:
========
✅Technical Support (Windows, Mac, Linux, iOS, and Android-based applications and setup)
✅IT Help desk and Linux server support.
✅Customer Support
✅AWS EC2, S3, EBS, RDS.
✅G Suite.
✅Microsoft Office 365.
✅HTML, JavaScript.
✅TeamViewer, LogMeIn, Any Desk and ConnectWise
✅Autocad drawing from PDF or rough copy.
✅Review Writing and Virtual Assistant.
✅Web Research.
✅CRM data entry and update.
Experience:
===========
✅ L3 Technical Support for SONY VAIO Computers. (2 years)
✅ Technical Support for McAfee Antivirus product. (3 years)
✅ Technical Support for AT&T ConnecTech. (2 years).
✅ Application and system configuration support via Upwork ( 4 years +).
✅ 16600+ Hours of Upwork experience.
✅ 300+ Upwork Jobs with high job success.
Tasks can include:
============
✅ Installing and configuring computer systems and applications.
✅Linux Server configuration.
✅Mail and Web Server configuration and migration.
✅AWS EC2, S3, RDS, Route53, Workstation setup, and migration.
✅ Diagnosing hardware/software faults and solving technical problems, customer account problems either over the phone, chat, email, or taking remote session of machines.
✅ I possess strong communication skills and interpersonal skills.
✅ Having worked with customers from various global locations, I have developed a strong ability to build customer relationships.
✅ I am used to working under stringent timelines and can multi-task and make quick decisions.
✅ I can adapt well and can handle complex situations with ease. I strive for professional growth and career promotion.
Devices I have for testing purposes:
===========================
✅Mac and Windows 10 Computers. Linux Virtual Machines.
✅iPhone, iPad, and Android Phones.
Thank you.
Steps for completing your project
After purchasing the project, send requirements so Jamsad can start the project.
Delivery time starts when Jamsad receives requirements from you.
Jamsad works on your project following the steps below.
Revisions may occur after the delivery date.
Verify issue
Verify issue. Take remote session and fix issue.