You will get full Customization and Automation for freshworks products
Project details
Customize the automation of the agent portal for one of Freshworks products (Freshdesk / Fresh-Chat / Fresh-Caller / Fresh-Service / Fresh-Release / Fresh-CRM), As well as I'm customizing the agent portal using the HTML and CSS
Support & IT Services
CRM Customization & Development, Helpdesk & Technical Support, ConsultationDevice
Desktop/LaptopOperating System
WindowsCloud Platforms
IaaS, SaaS, Salesforce, OtherWhat's included
| Service Tiers |
Starter
$50
|
Standard
$100
|
Advanced
$200
|
|---|---|---|---|
| Delivery Time | 1 day | 3 days | 5 days |
Number of Revisions | Unlimited | Unlimited | Unlimited |
Remote Connection Support | - | ||
Documentation | - | - |
7 reviews
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MD
Michel D.
Sep 17, 2024
Freshworks implementation B2B fintech platform
CA
Chris A.
Dec 8, 2022
Freshdesk setup in a MSP environment - Advanced
UY
Uchiraka Y.
Oct 1, 2022
Configuration of Freshdesk Omni Channel and FreshSales Suite
Mohamed is very knowledgeable in freshworks suite of products. He helped setting up Freshworks CRM, Service Desk and Chat functions alongside the bots for our tech start up.
ER
Eddy R.
Sep 27, 2022
Freshworks Integration Specialist
Dg
Darshan g.
Jul 27, 2022
Fresh Desk setup and support
About Mohamed
System implementation
86%
Job Success
Cairo, Egypt - 7:33 pm local time
I'm Mohamed Noureldin.
I'm working for 2 companies, the first one as an implementation and project management Manager in Egypt, and the second one as an IT service desk supervisor in Canada.
very good skills in Saas, have the ability to create a workflow based on the required goals.
Have the ability to implement different systems (Fresh-desk / Zend Desk/ Freshchat / Odoo /chatbots .... etc)
Expert in social media integrations (Facebook, WhatsApp, Instagram, Twitter, etc) with other automation systems to manage.
Steps for completing your project
After purchasing the project, send requirements so Mohamed can start the project.
Delivery time starts when Mohamed receives requirements from you.
Mohamed works on your project following the steps below.
Revisions may occur after the delivery date.
Action-plan Creation
The steps of the project and the assigned parties for each with the timelines
Confirmation
Project owner confirmation on the action-plan and the deadlines